Porter

Work with the onsite Vehicle Administration Led to complete tasks such as keeping track of key tasks, cleaning cars, driving vehicles from the NSG/Vehicle Administration areas, following Vehicle Administration driving standards, fielding Vehicle Administration team requests, filing documents during downtime, driving errands and other assigned duties.

Support the Vehicle Administration management with special projects as assigned.

Other duties as assigned from time to time by the Client and/or MSXI.

ADDITIONAL SKILLS

Knowledge Retention - To provide the highest quality support to customers, employees must be able to learn and memorize a large amount of information.

Organizational skills - Must be able to handle multiple tasks at once while attending to the customer’s needs

Flexibility - Employees should be able to aid various types of customers. They should have the ability to focus on the warranty issues, provide solutions while always maintaining a professional demeanor and be open to change and to considerable variety in the workplace

Friendly - Project a warm and friendly image, consistently maintain a positive demeanor

Customer service focused - Must have the ability to stay calm in difficult situations. Must be able to gain and maintain control of customer conversations while providing world class customer service

Speed - Must be fast and efficient. Must be able to work quickly without sacrificing the quality of their work

Solutions oriented - Must be able to find workable solutions for any problems they might face

Minimum 1-2 years of automotive porter background is preferred

Worked in an automotive/dealership environment for a minimum of 6-12 months is preferred

High school diploma or General Equivalency Diploma (GED) is required

Computer literacy, especially Microsoft Excel, Word, PowerPoint, Teams and Outlook is required

The candidate must possess a valid driver’s license and clean driving record

Full professional proficiency in English is required

Minimum professional proficiency in Spanish is preferred

WORK ENVIRONMENT

On-site, client-based office environment located in Fountain Valley, CA

The noise level in the work environment is usually moderate

Monday – Friday; one (1) shifts available to cover west coast tasks, with supplier and supervision coverage as follows: 8:00am PST to 5:00pm PST

While performing the duties of this job, the employee is regularly required to:

Call, video, email, message and communicate with co-workers

Carry sizeable amounts of paper documents and materials

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $21 to $25 based on current experience

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.