Brinks

Power BI Developer

United Kingdom · Remote (restrictions not stated) · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerBrinks
LocationUnited Kingdom
Work styleRemote (restrictions not stated)
Employment typeFull time
Employer posted13 Aug 2026

Customer MI & Reporting Executive (FTC)

Line Manager

Power BI Developer / Head of Strategy & Analytics

Department

Strategy & Analytics/ Commercial

Contract Type

Fixed-Term Contract (FTC)

Position Overview

The Customer MI & Reporting Executive will provideanalytical and reporting support to the business, focusing on Customer Management Information (MI), Account Management reporting, and Power BI dashboard development.

Working within the Strategy & Analytics team, the role holder willbe responsible forproducing,maintainingand enhancing customer and commercial reporting, supporting Account Management teams with actionable insights, and ensuring stakeholders have access toaccurateandtimelyperformance data. The role will support ongoing reporting requirements, business projects, and reporting improvement initiatives during the fixed-term contract period.

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Key Duties & Responsibilities

Produce andmaintainCustomer MI and Account Management reporting across the business.

Develop,maintainand enhance Power BI dashboards and reports to support commercial decision-making.

Support Account Management teams by providing reporting, analysis and insights on customer performance,trendsand opportunities.

Ensure reporting is delivered accurately and within agreed timescales.

Investigate and resolve reporting discrepancies, dataissuesand dashboard performance concerns.

Extract,validateand analyse data from multiple internal systems and databases.

Use SQL and other data tools toacquireand prepare data for reporting purposes.

Perform data cleansing and validation activities to ensure data quality and reporting accuracy.

Create meaningful visualisations and presentations that effectively communicate key business metrics to stakeholders.

Work with business users to understand reporting requirements and recommendappropriate Power BIsolutions.

Support reporting automation and process improvement initiatives to reduce manual reporting effort.

Assistwith ad-hoc analysis, customer reviews, account performancereviewsand commercial projects asrequired.

Document reporting processes and contribute to knowledge sharing within the team.

Key Deliverables

Delivery ofaccurateandtimelyCustomer MI and Account Management reporting.

Maintenance and enhancement of Power BI dashboards and self-service reporting tools.

Production of customer performance analysis and executive-level reporting packs.

Identification and resolution of reporting issues and data quality concerns.

Delivery of actionable insights that support customer retention,growthand commercial performance.

Reporting process improvements that increase efficiency and reduce manual effort.

Creation of clear reporting documentation and process guides.

Effective stakeholder support for reporting and analytical requests throughout the contract period.

Qualifications & Experience

Experience producing management information (MI) and business performance reporting.

Experience using Power BI to create andmaintaindashboards and reports.

Strong analytical and problem-solving skills with the ability to interpret and present data effectively.

Experience working with large datasets and multiple data sources.

Excellent communication skills, with the ability to explain findings to non-technical stakeholders.

Strong attention to detail and commitment to data accuracy.

Proficient in Microsoft Excel and other Microsoft Office applications.

Desirable

SQL querying and database experience.

Experience supporting Account Management, Commercial,Salesor Customer Success functions.

Knowledge of Power Query and DAX.

Experience within a customer-focused reporting environment.

Understanding of KPI development and performance measurement frameworks.

Required Knowledge, Skills & Behaviours

Strong customer and commercial awareness.

Ability to translate business requirements into meaningful reports and insights.

Proactive approach toidentifyingtrends,risksand opportunities.

Strong stakeholder management and relationship-building skills.

Ability to work independently and manage competing priorities.

Excellent organisational and time management skills.

Demonstrates curiosity and a continuous improvement mindset.

Professional,collaborativeand adaptable approach to work.

Strong attention to detail and commitment to high-quality reporting standards.

As this is a Fixed-Term Contract role, priorities and responsibilities may evolve in line with business requirements during the period of engagement.

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