Pre-sales Consultant, PXM

About the Team:

The Centric PXM team delivers AI-powered Product Experience Management solutions for brands, retailers, manufacturers, distributors, and consumer products companies. We help customers manage product data, digital assets, content syndication, and digital shelf analytics to accelerate go-to-market execution, improve content quality and compliance, and drive measurable product growth.

Major Responsibilities:

• Support early deal phases by delivering standard demos covering Centric PXM capabilities, including PIM, DAM, supplier/data onboarding, enrichment, localization, syndication, and digital shelf analytics
• Support demand generation and educate customers on the value of PXM with propositions aligned to strategic goals such as faster commercialization, channel expansion, content compliance, sell-through, and operational efficiency
• For qualified clients, conduct detailed discovery on business goals, pain points, product content processes, system landscape, channel requirements, As-Is state, and To-Be state
• Analyze customer requirements, design tailored Centric PXM solutions, and configure capabilities to fit product data model, workflow, content quality, syndication, analytics, and integration needs
• Conduct customized and/or deep-dive demos for e-commerce, marketing, merchandising, product, IT, and digital teams; create supporting presentation materials as needed
• Create written solution proposals documenting scope, Centric PXM features, business value, integration considerations, and ROI estimates when needed
• Prepare RFI/RFP responses covering PXM, PIM, DAM, syndication, digital shelf analytics, AI/automation, integration, and data governance requirements
• Work closely with Sales, Post-Sales, Product, and partner teams to create customer success proposals: implementation approach, effort estimates, project timeline, project organization, and SOW
• Support marketing activities, including reviewing localized PXM content for the Japan market, attending trade shows, and presenting at seminars or webinars

Experience / Competencies / Skills:

• Presales or consulting/implementation experience with enterprise applications, preferably PXM / PIM / DAM / e-commerce / ERP / SCM / CRM / PLM, or relevant product content and go-to-market processes
• Understanding of product data models, attribute taxonomy, data governance, content quality, digital asset workflows, channel syndication, and enterprise integrations
• Ability to configure Centric PXM or comparable enterprise applications and translate requirements into tailored solution designs, workflows, dashboards, and demos
• Strong analytical and critical thinking skills, with the ability to connect technical capabilities to measurable customer business value
• Strong communication and collaboration skills with clients, partners, and internal teams (sales, global presales community, product, post-sales, marketing)
• Relevant experience in consumer products, retail, fashion & apparel, food & beverage, cosmetics & personal care, manufacturing, distribution, or digital commerce is a plus
• Fluent in both English and Japanese

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.