Principal Cloud Operations Lead

We are seeking an experienced Principal Cloud Operations Lead to lead global cloud operations across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). This role is responsible for ensuring the reliability, security, performance, and operational excellence of the organization's cloud services while providing 24x7 support to a global user base.

Key Responsibilities

Cloud Operations Leadership

Lead and manage global cloud operations across AWS, Azure, and GCP

Develop and execute cloud operational strategies aligned with business objectives

Ensure high availability, reliability, and performance of cloud platforms

Provide executive reporting on cloud health, service availability, operational metrics, and risks

Manage a globally distributed cloud operations team and follow-the-sun support model.

Service Delivery & Support

Provide Tier 2 and Tier 3 operational support for cloud infrastructure and platform services.

Establish and manage 24x7 on-call support processes.

Drive major incident management and root cause analysis.

Develop SLAs, OLAs, KPIs, and operational dashboards.

Ensure timely resolution of service requests, incidents, and problems.

Cloud Governance & Security

Partner with Information Security teams to enforce security standards, policies, and compliance requirements.

Ensure cloud environments meet regulatory and audit requirements.

Implement security best practices including:

Identity & Access Management (IAM)

Privileged Access Management (PAM)

Network Security

Data Protection

Encryption

Vulnerability Management

Standardize cloud operational processes across AWS, Azure, and GCP.

Maintain cloud operating models.

Monitoring & Observability

Implement enterprise monitoring and observability frameworks.

Develop proactive alerting and performance optimization strategies.

Disaster Recovery & Business Continuity

Define cloud DR strategies, RTO/RPO objectives, and recovery procedures.

Conduct DR testing and business continuity exercises.

Oversee backup and recovery operations for cloud workloads.

Cost & Capacity Management

Manage cloud financial operations (FinOps).

Optimize cloud spending across AWS, Azure, and GCP.

Monitor utilization, capacity, rightsizing, and reservation strategies.

Drive cost governance and budget planning.

Minimum Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.Master's degree preferred.

10+ years of IT Infrastructure, Cloud Operations, or Platform Engineering experience.

5+ years in management or leadership role.

Experience managing global cloud operations teams supporting enterprise environments.

Hands-on experience operating AWS, Azure, and GCP production environments.

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Total Rewards

Base Pay Range: $162,700.00 - $244,033.00 Annually
Primary Location: USA-CA-Milpitas-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

Equal Opportunity Statement

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.

For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.