Roquette

Principal Customer Solutions Scientist

United States · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerRoquette
LocationUnited States
Work styleWork style not stated
Employment typeFull time
Employer posted23 Sep 2026

Roquetteis a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients.

Want to help us make a difference?
Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients.
Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles.

We are looking for our next Technical Sales and Customer Specialist within our Biopharmaceutical Team. This role sits at the intersection of science and business, supporting biopharma customers from early development through commercialization. The primary purpose of this role is to enable customer success by translating complex technical challenges into practical, scalable solutions through high‑quality technical support with Roquette’s portfolio for biologics and parenteral drug product applications. This role serves as a critical technical interface and scientific partner between customers and internal stakeholders, including R&D, Sales, Marketing, Legal, Quality, and Regulatory teams, ensuring that opportunities are technically sound, commercially viable, and executed effectively.

Show full description

This position is located in Wilmington, DE or Springhouse, PA.

Compensation:

The current salary range for this role is estimated to be $110,000 - $166,000. In addition, this position may also be eligible to earn performance-based incentive compensation. The specific compensation offered to a candidate will be influenced by a variety of factors including but not limited to skills, qualifications, experience, and location.

What You’ll Do:

Serve as a technical subject matter expert supporting activities for biologics and injectable applications across the sale cycle
Provide technical support to biopharma customers, enabling development and implementation of Roquette solutions at strategic and key accounts
Build and maintain strong scientific relationships with customer R&D, formulation, process teams, to understand development challenges and bottlenecks, and to define solution strategies
Guide customers in selection, evaluation, and implementation of Roquette portfolio
Identify, evaluate, and help develop new commercial opportunities and strategic partnerships
Act as a liaison between customers and internal technical teams to ensure alignment and timely communication and delivery of solutions and resolutions
Capture and communicate customer feedback and unmet needs to inform product development and application strategy
Design, execute, and publish studies evaluating new and existing products in collaboration with cross‑functional business unit teams
Contribute to the development of technical marketing materials, including white papers, case studies, technical presentations, and data packages that support commercial activities.
Deliver technical presentation and training to internal audiences
Represent Roquette at scientific conferences, trade shows, and industry forums
Stay current with trends in biologics, drug development, manufacturing technologies, and regulatory requirements

What You’ll Need:

Education: Advance degree (Ph.D., MSc) in Pharmacy, Pharmaceutics, Pharmaceutical Technology, Biotechnology, or related life sciences discipline
Experience: 3-7 years of relevant experience in the pharmaceutical or biotechnology industry

Strong written and verbal communication skills with a proven ability to build relationships and work effectively in cross-functional teams
Entrepreneurial mind set with a customer-centric, proactive approach and resilience in the face of challenges
Fluency in English

Core capabilities

Able to break down complex formulation or process challenges into actionable paths
Build credibility and rapport with technical stakeholders and communicate with clarity and confidence, be the voice of customers
Understand how technical decisions impact timelines, risks, and commercial outcomes
Proactively drive projects forward with minimal direction and supervision
Work effectively across functions and geographies

Business Travel: Willingness to travel domestically and internationally (approximately 30 – 50% of the time)

AAP/EEO Statement

Roquette is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. “AAP, EEO, Drug-Free Workplace”

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of

If you identify yourself in this position, please apply by uploading your resume and let's start the journey together!

Roquette is proud to be a global company where you can find personal and professional growth through multiple diverse experiences.

Roquette strives to create a dynamic workforce while remaining firmly committed to equal opportunity by complying with EEO laws.

As we continue to grow, Roquette understands that to be successful we must always be inclusive in our approach.

To find out more about our products, values and sustainable development ambitions visit us at www.roquette.com and at www.sustainability.roquette.com

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