Principal Product Manager - IDP & Agentic AI

Our customers are technical: developers, architects, platform engineers, system administrators
and implementation teams. You'll understand their workflows, friction points and adoption barriers
deeply, build named relationships with the ones who matter most, and treat their day-to-day
experience — from APIs and SDKs to documentation and onboarding — as the truest measure of
whether the product is working.

Own the problem, the customer and the outcomes for a programme or product line — you set the what and the why, and partner with engineering and architects on the how.

• Live in your customers' world — lead discovery with developers, architects and platform
engineers, build deep named partnerships, and turn real evidence into a prioritised, outcomedriven roadmap.
• Advocate relentlessly for developer experience — API and SDK usability, documentation
quality, onboarding and adoption — as the measure of product success, and get ahead of
needs customers haven't yet named.
• Translate customer needs and business strategy into clear, testable requirements and
acceptance criteria the team can build against with confidence — and set the standard for
how that's done across the team.
• Make the prioritisation and trade-off calls that balance immediate customer value with longterm product health, drawing on technical trade-offs such as build vs buy, scalability and
extensibility without getting lost in them.
• Use AI as a force multiplier across discovery, analysis and documentation, and raise the bar
for how the team applies it — while the product judgement stays yours.
• Partner with architects and engineers as an equal, challenge assumptions constructively, and
be the product partner they seek out to make hard calls faster and with less friction.
• Coach and mentor other product managers, share what you learn, and lift the practice around
you rather than holding knowledge to yourself