Principal Product Manager, Strategic Accounts

11 Holidays + Paid Time Off Accrual + Rollover Plan

Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

$500 stipend for remote office setup in first year + $400 each following year

Internet reimbursement up to $75 per month

Gym membership reimbursement up to $50 per month

Company paid Wellable subscription

Join Vultr

Vultr’s strategic customers often have unique and complex requirements across infrastructure architecture, performance, requiring close product engagement from discovery through production readiness.Vultr is seeking a Principal Product Manager to lead product engagement with our largest and most strategic customers. This role will work directly with customer and cross-functional teams to understand complex AI infrastructure requirements, define solutions, and drive execution from early discovery through deployment and production readiness.

The ideal candidate combines strong customer-facing product leadership with deep technical knowledge across GPU compute, storage, networking, cluster orchestration, and large-scale AI workload infrastructure. They will act as a trusted product partner in Vultr’s most important AI infrastructure engagements, translating customer requirements into clear product priorities, technical specifications, and executable engineering plans.

Key Responsibilities

Lead product engagement and requirements discovery for Vultr’s most strategic AI infrastructure customers

Own the discovery and definition of customer requirements for AI infrastructure use cases, including training, inference, GPU clusters, bare metal, managed orchestration, networking, and storage

Work directly with strategic customers to understand their technical needs, deployment timelines, workload patterns, and success criteria

Translate customer requirements into clear product requirements, technical specifications, and engineering priorities

Partner closely with engineering, infrastructure, networking, storage, and operations teams to deliver customer-ready solutions

Drive alignment across customer needs, product roadmap, architecture decisions, and delivery execution

Understand and define requirements across GPU compute, CPU, memory, local and shared storage, high-performance networking, cluster topology, and orchestration layers such as Kubernetes and Slurm

Support customer conversations around infrastructure design, capacity planning, performance expectations, operational readiness, and acceptance criteria

Help define product capabilities that can scale beyond a single customer into repeatable AI infrastructure offerings

Qualifications

8+ years of experience in technical product management, with focus on infrastructure, cloud computing, or AI/ML platforms

Deep technical understanding of GPU compute, high-performance networking (InfiniBand, RoCE), distributed storage, and cluster orchestration (Kubernetes, Slurm)

Deep AI infrastructure expertise: strong technical knowledge across GPU compute, high-performance networking, storage, bare metal, and Kubernetes or Slurm environments

Experience working directly with enterprise customers to define infrastructure requirements and translate them into product specifications

Strong understanding of AI/ML workloads including training, fine-tuning, and inference at scale

Proven ability to collaborate with engineering teams to deliver complex infrastructure products

Excellent written and verbal communication skills, with the ability to engage both technical and executive audiences

Experience with bare metal infrastructure and managed cloud services

Bachelor's degree in Computer Science, Engineering, or related technical field; advanced degree preferred

Compensation

$200,000 - $230,000

Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.

Inclusion & Privacy

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.

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