Coupang Internal

Principal, Public Policy (Policy Communication)

Taipei, Taiwan · Work style not stated

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerCoupang Internal
LocationTaipei, Taiwan
Work styleWork style not stated
Employer posted5 months ago

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery,” which offers next‑day delivery for a wide selection of items at affordable prices, as well as “Rocket Overseas,” which provides free international delivery on millions of best‑selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Role Overview

The Policy Communication Principal supports Coupang Taiwan’s public policy team by shaping how policy issues, regulatory positions, and business perspectives are understood by key external stakeholders. Working closely within the Taiwan Public Policy team and together with the PR team, this senior individual contributor role focuses on crafting persuasive, context‑aware policy narratives and communication materials that support constructive engagement, mitigate risk, and reinforce credibility. The role requires strong judgment, discretion, and an instinct for how policy discussions form and evolve beyond formal channels. This is not a people‑management role, but demands the ability to operate independently and influence outcomes through high‑quality communication and narrative execution.

Show full description

What You Will Do

Develop and refine policy‑related narratives, messaging frameworks, and written materials that shape understanding among government, legislative, and broader stakeholder audiences.
Translate complex regulatory issues and business positions into clear, credible communications tailored to different stakeholder contexts and sensitivities.
Support both proactive and reactive policy communication needs, anticipating how policy topics may be interpreted, reframed, or amplified externally.
Coordinate closely with Public Policy, Legal, Compliance, and PR teams to ensure messaging consistency while adapting tone and emphasis for different engagement channels.
Track evolving policy discourse, stakeholder sentiment, and opinion trends to inform adjustments to messaging and communication approaches.
Maintain structured documentation, issue briefs, and narrative guidance to enable disciplined and consistent communication across engagements.

Basic Qualifications

Bachelor’s degree and 7+ years of experience in public policy communications, public affairs, government relations, or a related field
Strong policy writing and editing skills with the ability to translate complex issues into clear, concise communication
Ability to work independently, manage multiple priorities, and deliver high‑quality outputs with limited supervision
Professional fluency in Mandarin and English

Preferred Qualifications

Experience supporting public policy or government affairs teams in environments requiring nuanced narrative management and stakeholder sensitivity
Demonstrated ability to shape policy understanding through non‑traditional channels, including engagement with opinion leaders, sector commentators, or ecosystem networks beyond mainstream media
Experience identifying emerging public sentiment, interpreting issue dynamics, and adapting messaging to address reputational or policy risks
Strong instinct for crafting messages that influence perception while maintaining credibility with regulators and institutional stakeholders
Experience collaborating with PR, public affairs, or external advisors on disclosure‑sensitive or high‑context policy issues

Remuneration

Monthly salary of more than NT$ 40,000 (To be discussed)

Recruitment Process and Others

Recruitment Process

Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled.
Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.