Process Executive

Core Duties and Responsibilities

• Perform accurate and timely clerical and administrative tasks required to support daily client money and non‑client money reconciliation processes.
• Handle standard reconciliation‑related enquiries, escalating complex issues to senior colleagues when needed.
• Contribute effectively to the team’s overall reconciliation workload, ensuring deadlines and service standards are met.
• Continuously develop operational knowledge, identifying opportunities to improve reconciliation processes and service quality.
• Carry out additional reconciliation‑related duties at a similar level when required.
• Maintain full compliance with Equiniti procedures, regulatory obligations, and FCA Principles for Business when managing client and non‑client money records.
• Work strictly within established security and quality frameworks to protect sensitive financial data and ensure reconciliation accuracy.
• Uphold high ethical standards and adhere to all physical and information‑security requirements when handling reconciliation data.

Competencies and Experience

• Uses clear and concise speech to communicate effectively and confident in delivery to others
• Selects appropriate information to complete standard letter
• Produces accurate and legible written work at all times
• Uses straightforward personal planning to organise own work effectively.
• Knows where to find things and adheres to deadlines
• Uses a keyboard on one or more systems, understanding functions for producing a range of outputs.
• Has an understanding of the main activities of own business unit/area.
• A good understanding of specified products, routine tasks and procedures within own team, including some non-routine activities
• Where appropriate is aware of regulatory practices and constraints which impact on own work

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.