Enovis

Process Executive (Voice)

India · Work style not stated · Full time

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About the role

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  • EmployerEnovis
  • LocationIndia
  • Work styleWork style not stated
  • Employment typeFull time
  • Employer posted

Who We Are

ABOUT ENOVIS™

Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.

What You'll Do

Job Description

AtEnovis™wepayattentiontothedetails.Weembracecollaborationwithourpartners andpatientsandtakeprideinthepursuitofscientificexcellence—withthegoalof transforming medical technology as we know it.

Becausethat’showwechangethelivesofpatientsforthebetter.Andthat’showwe createbettertogether.WhyworkatEnovis?Seeforyourself.

Show full description

As a key member oftheRevenue Cycle Management team, you will play an integralpart inhelpingEnovisdrivethemedicaltechnologyindustryforwardbytransformingpatient care and improving patient outcomes.

JobTitle:

SeniorProcessExecutiveVoice

Location:

Hyderabad, India

Business Unit:

RevenueCycleManagement

RoleSummary:

Areyoudetail-orientedandresults-driven?Wearelookingforamotivated,customer-focusedindividualtojoinourteamasaSeniorProcessExecutive-Voice.Inthisrole, theSeniorProcessExecutive-Voicewillberesponsibleforaccountsreceivable(AR) follow-upanddenialresolutionthrougheffectivecommunicationwithU.S.insurance companies and payers.

Thepositionrequiresstrongcommunicationskills,analyticalabilities,andknowledge ofrevenuecyclemanagement(RCM)toresolveclaimissues,reduceoutstandingAR, andimprovecashflow.Additionally,theSeniorProcessExecutivewillmentorjunior associates and contribute to process improvements.

Thisisanincredibleopportunitytoworkinafast-moving,patient-focusedsetting amongstextraordinarilytalentedprofessionalsdedicatedtomakinglife-changing

innovationspossibleinorthopedicsandbeyondwithbrandssuchasDonJoy,Aircast, ProCare and Exos.

KeyResponsibilities:

The following are the primary duties and responsibilities of this role. Other related duties may be assigned to meet the business need.

  • Performend-to-endARfollow-upwithinsurancecompaniesviaoutboundcalls to resolve pending/unpaid claims.
  • Analyzeclaimstoidentifyreasonsforrejections/denialsandensuretimely resolution.
  • Initiateappealsorescalateunresolvedclaimstotheappropriatedepartment.
  • Documentallcalloutcomesandactionstakeninthebillingsystemwith accuracy.
  • AchieveandexceedSLA/KPImetricssuchasproductivity,callquality,resolution rate, and turnaround time.
  • Handlecomplexclaimescalationsandensureeffectiveclosure.
  • CollaboratewithData,Quality,andClientTeamstoensuresmoothclaim resolution.
  • Mentornewassociates,sharefeedback,andsupportknowledgetransfer sessions.
  • EnsurestrictadherencetoHIPAAcomplianceanddataconfidentiality guidelines.

RequiredSkills:

  • StrongknowledgeofUSHealthcareRCM,especiallyARfollow-up,denial management, and payer guidelines.
  • Excellentverbalcommunicationskillswithneutralaccentandactivelistening.
  • Ability to handle difficult conversations and negotiate effectively with payers.
  • Proficiencyinworkingwithpracticemanagementsystems,payerportals,and MS Office tools.
  • Strongproblem-solvingandanalyticalability.
  • Attention to detail and ability to multitask while working with multiple systems.
  • Flexibility to work in night shifts/US time zones.
  • Teamplayerwiththeabilitytomentorandsupportjuniorstaff.
  • Abilitytowork5daysaweekinHyderabadoffice

Qualifications:

  • Graduateinanystream(BA/BCOMpreferred).
  • 1-3yearsofexperienceinUSHealthcareRCMVoice/CustomerService(AR calling,patientbilling,orclaimresolution).
  • PriorexperienceinhandlingcomplexARscenarios,theauthorizationprocess, and escalations is preferred.

ABOUTENOVIS

EnovisCorporation(NYSE:ENOV)isaninnovation-drivenmedicaltechnologygrowth companydedicatedtodevelopingclinicallydifferentiatedsolutionsthatgenerate

measurablybetterpatientoutcomesandtransformworkflows.Poweredbyacultureof continuousimprovement,globaltalentandinnovation,theCompany’sextensiverange ofproducts,servicesandintegratedtechnologiesfuelsactivelifestylesinorthopedics andbeyond.Visitwww.enovis.comtolearnmore.

“Creatingbettertogether”.It’stheEnovispurpose,andit’swhatdrivesusand empowersuseverydayonaglobalscale.Weknowthatthepowertocreatebetter– forourcustomers,ourteammembers,andourshareholders–beginswithhavingthe bestteam,pursuingcommongoals,operatingatthehighestlevels,anddelivering extraordinary outcomes.

WhatdoescreatingbettertogethermeantousatEnovis?Discoverthe“why” behind our purpose, values and behaviors:

OurEnovisPurpose,ValuesandBehaviorsonVimeo

Weofferacomprehensivebenefitspackagewhichincludes:

  • Medical,Life,andAccidentalInsurance
  • LeavesandHolidays
  • TransportationAllowance/PickandDropFacility
  • NightshiftAllowancesandOtherBenefits

ABOUTENOVIS

EnovisCorporation(NYSE:ENOV)isaninnovation-drivenmedicaltechnologygrowth companydedicatedtodevelopingclinicallydifferentiatedsolutionsthatgenerate

measurablybetterpatientoutcomesandtransformworkflows.Poweredbyacultureof continuousimprovement,globaltalentandinnovation,theCompany’sextensiverange ofproducts,servicesandintegratedtechnologiesfuelsactivelifestylesinorthopedics andbeyond.Visitwww.enovis.comtolearnmore.

EQUALEMPLOYMENTOPPORTUNITY

Enovisprovides equalemployment opportunities basedonmerit, experience, andother work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex,age,pregnancy,disability,veteranstatus,oranyotherstatusprotectedby

applicablelaw.Wealsostrivetoprovidereasonableaccommodationtoemployees’ beliefsandpracticesthatdonotconflictwithEnovispoliciesandapplicablelaw.We valuetheuniquecontributionsthateveryemployeebringstotheirrolewithEnovis.

EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.

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At a glance

  • Employment typeFull time
  • Employer posted
  • Added to ROLIVA
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