dentsu
Process Improvement/CI Manager
India · Work style not stated · Full time
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- Employerdentsu
- LocationIndia
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
We seek an experienced Process Improvement Manager to drive operational excellence across our Global Finance Shared Services center in Bangalore, with a focus on supporting US-based operations. This role encompasses Controllership, Operational Finance, General ledger Accounts & Revenue Accounting Functions. Support Centres of Excellence (CoEs) with process governance, change management, and continuous improvement initiatives. The ideal candidate will identify and execute process improvements, standardize workflows, and deliver measurable cost and efficiency gains.
Job Description:
Key Responsibilities
• Lead process optimization initiatives across controllership, operations finance, and RAA functions with focus on US transaction volumes
• Map current-state processes, identify inefficiencies, and design scalable solutions aligned with global best practices
Show full description
• Collaborate with business stakeholders and CoE leaders to prioritize improvement opportunities and manage implementation roadmaps
• Establish KPIs, monitor process health metrics, and provide regular reporting on efficiency gains and cost savings
• Leverage process automation tools and RPA opportunities to reduce manual effort and improve accuracy
• Develop and maintain process documentation, training materials, and standard operating procedures
• Support Centers of Excellence (CoEs) with process governance, change management, and continuous improvement initiatives
Required Qualifications
• A qualified CA/CMA with Minimum 10-12 years of overall experience in finance & accounting in a shared services environment, with at least 5 to 6 years specifically in process improvement area.
•10+ years of process improvement experience in finance shared services or similar environment
• Strong knowledge of accounting operations, controllership, or operational finance functions
• Experience with process mapping, Lean, Six Sigma, or comparable methodologies
• Proven track record of delivering measurable cost and efficiency improvements
• Excellent analytical and communication skills with ability to influence across functions
• Experience supporting US-based finance operations or multi-geography reporting structures preferred
Key Competencies
• Process Optimization & Continuous Improvement
• Project & Change Management
• Strategic Thinking & Business Acumen
• Cross-functional Collaboration
• Financial Systems Knowledge (MS d365 is plus)
• Data Analysis & Reporting
Location:
Bangalore
Brand:
Bcoe
Time Type:
Full time
Contract Type:
Permanent
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.