Esri

Product Engineer - Software Reliability

New Delhi, Delhi, India · Work style not stated · New Position

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerEsri
LocationNew Delhi, Delhi, India
Work styleWork style not stated
Employment typeNew Position
Employer posted5 months ago

Overview

Esri is the world leader in geographic information systems (GIS) and developer of ArcGIS, the leading mapping and analytics software used in 75 percent of Fortune 500 companies. At Esri, we believe in helping our customers take on challenging geospatial problems and making a difference in the world. Join our team of talented and passionate engineers and help us build the next generation of ArcGIS Enterprise, a suite of products delivering state-of-the-art geospatial capability to thousands of our customers and millions of users worldwide. Our team builds cutting-edge, highly scalable, and reliable distributed software for on-premises and the cloud. We make maps, geographic information, and analyses available on any device, anywhere, at any time.

Software Reliability Engineers are responsible for ensuring that the ArcGIS Enterprise product is reliable, highly available, and has powerful disaster recovery features. They do this by gathering user requirements, defining them for the team, evaluating the product, and guiding users through documentation, videos, and presentations.

Show full description

Responsibilities

Support Esri's strong user-focus by gathering software reliability and availability requirements
Collect requirements directly from users and indirectly from Esri staff in Support and Professional Services
Collaborate and influence decisions within and across teams because reliability features and requirements cut across all functionalities
Prioritize and guarantee software quality by creating test plans, automating those tests, evaluating the results, and ensuring that defects are acted upon
Communicate effectively with our users through written documentation as well as presentations

Requirements

2-6 years in a position with operational responsibilities, such as monitoring, maintaining, and deploying enterprise software
Experience in software testing
Fundamental understanding of web services, such as REST
Demonstrated problem-solving skills in a complex backend-server stack
Effective communication skills and ability to work with cross-functional teams
Bachelor's degree in engineering, computer science and applications, math, GIS, geography, or related field
Existing work authorization for India

Recommended Qualifications

Master's degree in engineering, computer science and applications, math, GIS, geography, or related field
Experience administering ArcGIS Enterprise
Experience working directly on a software development team

#LI-Onsite

#LI-PK1

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.