Product Install Engineer

Your Impact

As a Product Install Engineer, you’ll be at the forefront of deploying KLA’s PVD, Etch and CVD tools. You’ll collaborate with multicultural teams and travel to some of the most advanced semiconductor fabs in the world. Your work ensures that our tools are installed correctly, validated thoroughly, and ready to deliver value to our customers. In addition to technical expertise, you must be confident in communicating directly with customers, understanding their needs, and ensuring their satisfaction throughout the process. You will be required to follow and work according to documented best known method, and you will have to document the work you perform. The position is based in the UK with travel primarily within Europe.

Key Responsibilities

• Customer Engagement & Planning

• Conduct pre-installation meetings to understand and document customer-specific requirements.
• Develop action plans to meet unique customer needs and validate deliverables.

• Tool Installation & Integration

• Perform full system installations to meet KLA specifications, including:

• Physical install and connection
• Precision alignment and calibration
• Wafer handler robot setup and teaching
• System-level calibrations and performance testing
• Applications verification and product wafer validation

• Problem Solving & Issue Resolution

• Troubleshoot complex system issues using data analysis, abstract thinking, and structured problem-solving methodologies.
• Manage critical issues across multiple customer sites and regions.

• Customer Validation & Satisfaction

• Lead post-installation meetings to verify tool performance and ensure customer satisfaction.
• Conduct application testing to confirm operational quality.
• Maintain strong communication through regular updates and escalation meetings.

• Training & Knowledge Sharing

• Deliver training on new product installations to global customer support teams.

Your Qualifications

• Education & Experience

• Engineering qualification e.g. NVQ, HNC or Degree etc.
• Proven experience in a hands-on Engineering role with Electrical and Mechanical experience

• Technical Skills

• Familiarity with pneumatics, mechanics, electronics, radio frequency technology, metrology, and laser technologies is desirable.
• Strong analytical and troubleshooting skills across software, electronic, optical, and mechanical systems.
• Proficiency in computer systems and operating environments (e.g., MS Windows).

• Soft Skills

• Excellent interpersonal and communication skills.
• Ability to work under pressure and meet project deadlines.
• Adaptable & flexible
• Willingness and availability to travel within the UK and Europe (approx. 70%). Occasional international travel maybe required.
• Occasional domestic and international travel, including to the United States, may be required as part of this role

What we will offer you?

Annual leave starting at 25 days (plus bank holidays), share scheme, contributory pension scheme, cash health plan, cycle to work scheme, global bonus plan, rewards scheme, life assurance and generous shift allowance.

Minimum Qualifications

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer.