Product Marketing Manager - Not-for-Profit

*This is a hybrid role based out of our London Whitechapel office*

About Enthuse:

You’ll be joining our Enthuse team, who have recently become part of The Access Group. At this important stage in their growth journey, you’ll benefit from the scale of a larger organisation while being part of a focused, purpose-driven team. Through Enthuse, we support thousands of charities and nonprofits across the UK, helping them raise funds and connect with supporters. Our platform enables charities to raise millions each year through donations, events and fundraising. Founded in 2012, Enthuse has grown to over 70 people across the UK and Ireland.

About you:

You’re someone who enjoys turning complex products into clear, simple stories that customers understand and act on. You use customer insight, feedback and data to help shape messaging, improve adoption and support successful go to market activity.

You’re comfortable working with different teams and building strong relationships across Product, Sales and Marketing. You like getting things done, taking ownership of your work and collaborating with others to achieve the best outcome.

You take pride in creating high quality content and delivering product marketing activity that helps customers see value quickly. You’re naturally curious, pay close attention to detail and are always looking for ways to improve how products are positioned and communicated.

Day-to-day, you will:

• Build customer personas and messaging frameworks that make products feel relevant, valuable and easy to understand.
• Create product marketing content such as sales enablement materials, presentations, website copy, product demonstrations and competitor insights.
• Work closely with Product, Sales and Marketing teams to plan and deliver product launches that support customer adoption and business growth.
• Use customer feedback, market insight and performance data to improve messaging, increase engagement and help shape future product direction.

Your skills and experiences might also include:

• Proven, hands-on product marketing experience within a software as a service (SaaS) environment.
• Experience translating product value into clear go to market strategies and customer focused messaging.
• Experience supporting product launches and working with a range of stakeholders across a business.
• Confidence using data and insight to identify opportunities, measure success and improve outcomes.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.