Production Support Analyst

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
• Applies an assigned technique for critical thinking in a decision-making process.
• Identifies, obtains, and organizes relevant data and ideas.
• Participates in documenting data, ideas, players, stakeholders, and processes.
• Recognizes, clarifies, and prioritizes concerns.
• Assists in assessing risks, benefits and consideration of alternatives.

Distribution Requirements Planning (DRP): Knowledge of the process, issues and considerations for systematically managing distribution of inventory for multiple plants or warehouses; ability to apply related knowledge and experience in real practice.
Level Working Knowledge:
• Works with real-time inventory software, moving supplies to where needed, when needed.
• Interprets the impact of bottlenecks and delays on operating costs.
• Follows processes and applies technologies for items and inventory management.
• Assists in solving issues related to distribution to meet orders or inventory replenishment requirements.
• Works with basic distribution requirements planning (DRP) processes and operations.

Internal Resource Coordination: Knowledge of the techniques, tools and applications associated with coordination of internal resources; ability to synchronize and integrate activities, responsibilities, and command and control structures to ensure that internal resources are used most efficiently in pursuit of business objectives.
Level Basic Understanding:
• Identifies basic characteristics of good business relationships or partnerships.
• Attends training to learn coordination skills with individuals and groups.
• Lists major techniques, tools and approaches for resource coordination.
• Describes the organization's culture and policies for coordinating with others.

Manufacturing Requirements Planning (MRP): Knowledge of the processes, practices and systems used in manufacturing requirements planning (MRP); ability to optimize planning for manufacturing cycles and ensure capacity and materials availability.
Level Basic Understanding:
• Describes basic concepts of materials and capacity management processes and procedures.
• Describes product life cycle and associated MRP cycle.
• Identifies parameters and considerations used in making decisions about production runs.
• Describes the use of bills of materials and other documentation needed to provide supplies.

Materials Handling and Management: Knowledge of material handling and management in plants; ability to perform, monitor and improve processes related to storage, transportation and handling of raw and hazardous materials.
Level Basic Understanding:
• Identifies key issues involved with different types of manufacturing materials.
• Discusses considerations for physical management of major types of materials.
• Identifies types of materials used in manufacturing flagship products or components.
• Describes packaging regulations and locates those specific to the requirements of the situation.

Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Level Basic Understanding:
• Seeks help to modify priorities as new information surfaces or conditions change.
• Demonstrates the ability to estimate the time and resources required to complete tasks.
• Identifies own key assignments, schedules, and process steps.
• Applies the concept of 'critical path' in order to complete work in a timely manner and keep larger tasks on track.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding:
• Explains the value of a disciplined approach to problem solving.
• Describes problem reporting and escalation practices.
• Utilizes accepted procedures for problem analysis and resolution.
• Identifies key aspects of problem-solving techniques used in own area.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Level Basic Understanding:
• Provides examples of the characteristics of effective business relationships.
• Identifies key business relationships in own organization.
• Describes the nature of a productive business relationship.
• Explains the benefits of building business partnerships.

This position requires the candidate to work a 5-day-a-week schedule in the office.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Posting Dates:

九月 16, 2026 - 十月 13, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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