Qube Research & Technologies

Production Support Engineer (1-yr Contract)

Hong Kong SAR China · Work style not stated · Contract

Posted over 6 months ago: check it’s still open

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerQube Research & Technologies
LocationHong Kong SAR China
Work styleWork style not stated
Employment typeContract
Employer posted11 months ago

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT

You will join the Production Support team in Hong Kong, providing support to QRT’s trading and research teams. In this role, you will be responsible for delivering prompt user support, investigating and resolving issues affecting production data, onboarding data extraction processes, and liaising with internal and external teams to ensure the effective day-to-day management of QRT’s infrastructure.

Show full description

What you will do:

Provide support for QRT’s system infrastructure
Use cloud platforms to create and monitor data jobs and processes
Support data systems and tasks running on Windows & Linux environments
Ensure production and research data systems are stable and available, with all critical data tasks completed before the start of each trading day
Collaborate with production support teams and developers to investigate and resolve issues quickly
Support the release management process ensuring stability of the production environment
Maintenance and support of static databases and supporting processes
Develop monitoring tools to improve visibility, reliability, and automation of processes.
Evening/weekend support requirements (normally, through remote access)

Requirements

Minimum 3 years in a support role
2+ years of experience with Bash, PowerShell, Git, Python scripting
Basic understanding of cloud services
Excellent problem solving and highly effective analytics capabilities required
Must have a keen focus on ownership of issues and commitment to resolving them
Excellent written and oral communication skills are essential
Expert windows desktop and server administration experience is essential
High level of Linux OS experience is essential
Expert relational database skills (in order of preference: SQL Server, Postgres) are essential

Good-to-have:

Experience managing the expectations of Front Office traders and senior management
Knowledge of Equities, Futures, Commodities and FX asset classes
Knowledge of market data feed handlers and execution feeds
Knowledge of market-making/liquidity provision and algorithmic trading

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