Program Manager - HR

Operating in a captive set-up, the Manager – HR (Workday) will act as a functional Subject Matter Expert (SME) for Time Tracking and Absence, partnering with global HR, Payroll, and business stakeholders.

This role will be responsible for designing, configuring, and optimizing Workday solutions, ensuring compliance, seamless integration, and high-quality delivery across global operations. The individual will also serve as a functional lead for the Time & Absence workstream, driving governance, best practices, and continuous improvements.

Key Responsibilities

1. Time Tracking & Absence Management

Configure and maintain leave types, time off plans, accrual rules, and entitlement policies in Workday

Design and implement time tracking frameworks, including: Time Entry Codes Time Entry Templates Time Calculations and validations

Ensure accurate time capture, approvals, and reporting across geographies

Drive enhancements to improve employee and manager experience

2. Workday Configuration & System Management

Analyze, design, and maintain Workday configurations across modules

Serve as a functional lead for Time Tracking & Absence modules

Maintain the Workday platform with focus on: Business process configuration Security administration (domain & BP policies) Reporting (simple, advanced, composite, scheduled) Data loads, audits, and system integrity

Hands-on experience with Enterprise Interface Builder (EIB) for mass data loads

3. Payroll & Benefits (Good to Have)

Support configuration of: Earnings, deductions, and pay components Benefit plans and eligibility rules

Ensure seamless integration between time tracking, absence, and payroll systems

Partner with Payroll teams to ensure accurate pay outcomes and compliance

4. Compliance & Governance

Ensure adherence to global payroll regulations, statutory leave policies, and labor laws

Align configurations with audit, compliance, and internal governance standards

Drive structured change management, regression testing, and release governance

5. Implementation & Delivery

Lead/support end-to-end Workday implementations and enhancements, including: Requirement gathering and solution design Prototyping and stakeholder validation Testing (SIT/UAT) and defect resolution Production deployment and hypercare support

Partner with global teams to deliver scalable and standardized HRIT solutions

6. HRIT Functional Expertise

Manage and enhance: Business Process Frameworks Security configuration Reporting and analytics Data conversion and migration

Provide functional advisory and recommend best-in-class Workday practices

7. Stakeholder Collaboration

Act as a trusted advisor to HR, Payroll, and leadership teams

Communicate effectively across all levels of the organization

Collaborate with global teams across time zones (including US support, as needed)

Requirements

Bachelor’s degree in HR, IT, Business, or related field

6–8 years of overall experience, with minimum 5+ years in Workday

Strong experience in Workday Time Tracking and Absence, Payroll modules

Hands-on experience in Workday configuration, security, reporting, and EIB (mass loads)

Experience in Workday implementations (end-to-end lifecycle)

Strong understanding of HR processes and HCM modules (Core, Time, Absence)

Excellent communication and stakeholder management skills

Preferred Qualifications

Experience in Payroll and Benefits configuration (Workday or equivalent)

Exposure to multi-country HR operations and compliance frameworks

Workday certifications (Time Tracking / Absence / HCM)

Experience in Workday interface support

Skills & Competencies

Workday HCM & Cloud Applications expertise

System configuration and systems analysis

Reporting and data analytics

Root cause analysis and problem-solving

Knowledge of SaaS-based HR systems architecture

Strong governance and delivery-oriented mindset

Success Metrics

Accuracy and compliance of time & absence configurations

Reduction in payroll discrepancies linked to time data

Stakeholder satisfaction and solution adoption

Timely delivery of implementations and enhancements

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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