Project Manager – AI & Innovation

Experience within the Testing, Inspection and Certification (TIC) industry is strongly preferred, as it would support a faster understanding of Business Assurance processes, audit workflows, and operational use cases.

Our Strategic Pillars

• Customer Experience

• Operational Efficiency

• Auditor Experience

• Customised Audit

• Data Analytics

Each pillar is led by a dedicated IT Manager responsible for delivery within their area. This role will focus on initiatives that cut across several pillars or sit outside existing pillar ownership.

Key Responsibilities

Hands-on AI and Innovation Delivery

• Lead AI, automation, and innovation projects from initial concept through deployment and adoption.

• Work hands-on with AI tools, including developing, testing, and refining prompts for specific business use cases.

• Translate operational and commercial challenges into practical AI use cases, workflows, experiments, and prototypes.

• Conduct structured experimentation, validate outputs, gather user feedback, and improve solutions through iteration.

• Partner with technical teams and business users to move successful concepts from prototype to scalable implementation.

• Promote responsible and effective use of AI, with appropriate attention to data quality, security, governance, and measurable value.

Project Leadership

• Manage POCs, MVPs, pilots, digital products, and business transformation initiatives.

• Develop clear project plans, business cases, budgets, timelines, risk controls, success measures, and adoption plans.

• Coordinate cross-functional teams, business stakeholders, technology teams, and external partners.

• Maintain momentum, resolve dependencies, and ensure initiatives deliver measurable business value and operational impact.

• Balance structured project governance with a practical, agile, and delivery-focused approach.

AI and Innovation Portfolio

• Identify and evaluate opportunities for AI, automation, analytics, and other emerging technologies.

• Support the development and execution of the Business Assurance AI roadmap.

• Manage innovation initiatives that are not yet assigned to a dedicated pillar.

• Drive rapid prototyping, experimentation, validation, and scaling of successful solutions.

• Support AI adoption by helping stakeholders understand where AI can add value and how it can be applied effectively.

Qualifications and Experience

• At least five years of experience in project management, digital transformation, innovation management, digital product delivery, or a related field.

• Experience in the Certification/Business Assurance industry is strongly preferred.• A proven track record of delivering technology-enabled or business transformation projects from concept through implementation.

• Practical, hands-on experience using generative AI tools and prompt engineering, including developing, testing, and refining prompts for business applications.

• Experience managing AI, automation, analytics, or digital product initiatives.

• Strong stakeholder management, facilitation, and communication skills, with the ability to connect business needs and technical delivery.

• Experience working in global, matrix organisations and coordinating contributors across functions and geographies.

• An agile, experimental mindset with the ability to work through ambiguity and turn early-stage ideas into practical solutions.

• Experience with AI initiatives supporting Sales or Salesforce-related use cases would be a strong advantage.

• Agile project delivery experience is preferred.

• Fluency in English, in addition to the local language, Spanish is a plus.

What Success Looks Like

• Successfully delivers a portfolio of practical AI and innovation initiatives with measurable business outcomes.

• Demonstrates a hands-on approach by actively shaping prompts, use cases, prototypes, and solution testing.

• Accelerates responsible adoption of AI capabilities across Business Assurance.

• Converts ideas and emerging opportunities into scalable, user-focused business solutions.

• Enables effective collaboration across IT pillars and business functions.

• Acts as a trusted, delivery-focused partner to the Global Head of IT in advancing the Business Assurance innovation agenda.

Please share your CV in English

Why SGS?

• Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.
• Flexible schedule and hybrid/remote model.
• SGS university and Campus for continuos learning options.
• Multinational environment where you will work with colleagues from multiple continents.
• Benefits platform.

Join Us: At SGS we believe in innovation, collaboration, and continuous improvement. We offer a supportive and inclusive work environment that encourages professional growth and personal development.