ALS

Project Manager

United Kingdom · Hybrid · Full time

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About the role

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EmployerALS
LocationUnited Kingdom
Work styleHybrid
Employment typeFull time
Employer posted25 Sep 2026

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

Are you a confident communicator, natural team player and detail-focused professional who thrives in a fast-paced environment? We’re looking for a Project Manager to support our Environmental Client Services team at ALS Hawarden.

This role is ideal for someone who enjoys building strong client relationships, working collaboratively across departments, and taking ownership of key accounts to ensure exceptional service delivery. If you’re motivated by delivering results, solving problems quickly and being a go-to contact for clients, we’d love to hear from you.

About the Position

Shift: Monday to Friday
Location: Hawarden
Contract: Full Time, Permanent
Salary: £28,255 (dependant on experience)

Show full description

The day to day

Act as the first point of contact for new and existing clients, delivering a professional, friendly and responsive service
Provide quotations, assist with pricing, and schedule sample analysis
Guide clients through project start-up and onboarding processes
Support client portal usage (myALS), and help resolve queries and invoicing issues
Attend client meetings in person or via Microsoft Teams and manage complex projects in partnership with the operations team
Build and strengthen long-term client relationships through proactive engagement and regular service reviews
Collaborate with internal teams, attend team meetings, and share workloads to ensure smooth service delivery

The Essentials

A strong communicator – confident engaging with clients via phone, email and in person
Someone who thrives in a busy environment and can juggle multiple tasks with accuracy and calm
A proactive team player with excellent organisational and time management skills
Good attention to detail, with a problem-solving approach and a focus on customer satisfaction
Familiarity with Microsoft Office, Outlook and general IT systems
Experience in project management or client-facing roles is highly desirable
A positive attitude and flexible approach aligned with ALS values

Our benefits include

Annual Leave commencing at 25 days (rising to 30) plus 8 public holidays (pro rata for part time)
Ability to Buy annual leave
Enhanced Company Sick Pay Scheme
Salary Progression Scheme based on technical and behavioural competencies
‘Celebrating Success’ Recognition Awards
Perkbox membership providing access to discount vouchers and wellness hub
Learning/study support
Group Personal Pension Plan
Car Parking on-site

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.

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