Project Manager

Department: Professional Services

About Centric Software

Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.

Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.

About the Team

Our combined Retail Planning and Pricing team brings together business consultants, customer success and support specialists, project managers, architects, and data science and engineering experts. We help retailers and brands connect planning and pricing decisions across the product lifecycle, from pre-season planning and assortment decisions to in-season demand forecasting, allocation, replenishment and price optimisation. Working as a global team, we combine retail expertise with AI-powered technology to help customers improve inventory performance, revenue, margins and operational efficiency.

About the Role

We are looking for an experienced Project Manager to lead Centric Planning implementations within our combined Retail Planning and Pricing team. You’ll manage complex enterprise software projects for retailers, ensuring delivery on time, within budget and with high customer satisfaction. Working with architects, consultants, Customer Success and Sales, you’ll guide customers through every implementation phase and help evolve our Professional Services methodology.

What You Will Do

• Lead end-to-end Centric Planning implementation projects.

• Own project scope, schedules, budgets, risks and resource planning.

• Build trusted relationships with customer executives, project sponsors and key stakeholders.

• Lead project governance, steering committee meetings and executive status reviews.

• Coordinate delivery teams, including functional consultants, technical architects and developers.

• Identify project risks proactively and develop mitigation strategies.

• Maintain delivery quality while meeting customer expectations and commercial targets.

• Drive adoption of Project Management Office standards, governance and best practices.

• Partner with Product, Customer Success and Global Delivery to improve implementation methodologies.

• Support pre-sales with implementation strategies, project estimates and delivery approaches.

• Mentor junior project managers and strengthen delivery capability across the Planning practice.

What You Bring

• At least 5 years of experience managing enterprise software implementation projects.

• Experience delivering SaaS or cloud-based enterprise applications.

• Strong stakeholder management and executive communication skills.

• Proven ability to manage multiple concurrent projects.

• Experience with Agile, Waterfall or hybrid delivery methodologies.

• Ability to stay organised in complex environments, lead cross-functional teams and balance customer success with commercial outcomes.

• Willingness to travel occasionally to customer locations.

Additional Experience

The following would be an advantage:

• Experience in retail planning, merchandise planning, supply chain or retail technology.

• PMP, PRINCE2 or an equivalent certification.

Why Join Us

Join a global team working at the intersection of retail, enterprise software and applied AI. You’ll have the opportunity to contribute to business-critical customer outcomes, develop your expertise and collaborate with colleagues across our combined Retail Planning and Pricing team.

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.