Project Manager III

What You’ll Do

Maintain ownership of new client assets and ensure that clients have a timely and quality implementation of Solera products.

Work with Implementation Specialists and Customer Enablement leadership to develop and maintain the implementation process of Solera products.

Provides clients with a single point of contact during the onboarding process, working with the customer and a team of resources towards the implementation of Solera products.

Additional responsibilities of the role include:

• Manage the project from receipt of the project to implementation completion.
• Ensures proper documentation and that Customer Resource Management is updated.
• Documents all customer interactions consistently, thoroughly, and free of grammatical errors.
• Collect and analyze client feedback to improve upon implementation delivery.
• Work with a team of resources to ensure a timely and quality onboarding experience.
• Work independently under general supervision with minimal directions.

What You’ll Bring

To perform this job successfully, an individual must be able to perform their mission and additional responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• Experience in the automotive or Fleetindustry preferred.
• Bachelor's degree or equivalent work experience preferred.
• Experience with SalesForce preferred.
• High School Degree or equivalent.
• 4+ years of experience working directly with customers required.
• 4+ years of experience managing projects with customers required.
• 4+ Implementation Coordinator experience or equivalent required.
• Proficient in Microsoft Office Suite.
• Experience presenting both to groups and one-on-one.
• Demonstrated communication skills.
• Demonstrated ability to communicate effectively over the phone.

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.