Project Manager (Remote)

Key Responsibilities:

Process Design & System Implementation

• Innovation: Minimum two process improvement initiatives launched annually; measurable impact on service or cost
• Client: No unresolved escalations >48 hours; positive client scorecard trends across sites
• People: Leadership development plans in place; turnover below target; 100% training compliance
• Financials: Regional budget adherence; 5–10% YoY cost savings; forecasting accuracy within ±3%
• HSEQ: 100% audit compliance; systems implemented across all sites; corrective actions closed within SLA

Performance Management & Continuous Improvement

• Standardize SOPs, reporting tools, and service models across sites
• Lead change management initiatives to improve service delivery and efficiency
• Build and deploy operational systems aligned to corporate/client standards

HSEQ Leadership

• Monitor KPIs and coach site leaders to meet targets
• Launch improvement projects with clear metrics and timelines
• Analyze site-level data to identify trends and opportunities

Financial & Client Stewardship

• Lead emergency preparedness planning and training
• Review audit results; direct corrective actions and recognition programs
• Implement regional HSEQ programs; ensure compliance and readiness

Workforce Planning & Leadership Development

• Serve as escalation point for client issues; maintain strong relationships
• Approve major purchases, contracts, and staffing plans
• Manage project budgets and P&L performance
• Accountable for a 100% completion of scheduled internal and client audits.

Physical Demands:

• Extended periods of standing, walking, and on-site presence in remote locations.
• Ability to lift, carry, and move items up to 40–50 lbs.
• Work in varying environmental conditions, including extreme weather.
• Travel to multiple sites, including fly-in/fly-out locations.

Working Conditions:

• Project-based role with primary work in Nunavut, flexibility for remote work when not on-site.
• Ability to work long shifts and rotational schedules (e.g., 3 weeks on /3 weeks off or similar).
• Endurance to function effectively in remote northern climates, including extreme cold, wind, or lack of daylight during specific periods.
• Resilience under isolation conditions—long periods away from home with limited external contact.
• Occasional travel to other projects across Canada
• Fly-in/fly-out arrangement; shared accommodations and meals provided while on-site.
• Extended periods away from home with possible weather-related travel delays.
• Must comply with all company and client health, safety, and operational standards.

• 1–3 years of experience in a project coordination, service delivery, or operations role within telecommunications or managed services.
• Basic understanding of telecom and network services such as Ethernet, SD-WAN, GPON, or firewalls.
• Exposure to carrier coordination, provisioning, or circuit ordering processes.
• Comfortable working with multiple vendors and understanding carrier timelines.
• Experience using project tracking tools, ticketing systems, or internal databases.
• Strong organizational skills and attention to detail.
• Clear written and verbal communication skills.
• Ability to manage multiple tasks and adapt to changing priorities.

Preferred Skills

• Experience supporting multi-site or business connectivity projects.
• Familiarity with telecom ordering processes (ASR/LSR concepts).
• Interest in growing into a full Project Manager role over time.
• Proactive, detail-oriented, and eager to learn.

All your information will be kept confidential according to EEO guidelines.