Proofreader (Night Shift)

This role combines editorial production, quality assurance, and customer support, making it ideal for someone with a keen eye for detail, strong organisational skills, and a passion for delivering excellent client experiences. You'll be responsible for managing high volumes of work efficiently, following established processes and service standards, and collaborating with colleagues to ensure seamless delivery.

Work Schedule

This position follows anywhere between 10:00PM - 8:00AM PH time

Essential Duties:

• Format and prepare basic, non-earnings press releases according to standard templates and guidelines.
• Conduct quality reviews of press releases and related materials to ensure formatting accuracy, consistency, and completeness prior to publication or distribution.
• Provide timely and professional customer service while maintaining a positive client experience.
• Support clients with routine requests and inquiries via phone and email in a professional and timely manner
• Collaborate effectively with teammates in the Editorial department, and escalate complex issues when appropriate
• Maintain a high level of accuracy while working within tight deadlines
• The starting time for this position may be any time of day based on business requirements.
• Ability to work occasional overtime during high-volume periods

Location

This role will be based out of Notified Office located on the 14th Floor, AIA Tower (formely Philam Life Tower), 8767 Paseo de Roxas, Bel-Air, Makati City. Our expectation at this time, is that you would work from our office on Tuesdays, Wednesdays, Thursdays with flexibility to work from home on Mondays and Fridays.

Minimum Qualifications:

• Bachelor’s degree preferred in English, Communications, Journalism, Marketing, or related field.
• Entry-level candidate or up to 1 year of professional experience in an editorial, communications, publishing, customer service, or administrative role
• Previous customer service experience
• Strong written and verbal English skills
• High attention to detail
• Positive, professional attitude
• Ability to manage multiple tasks and meet deadlines

Why You Will Love Working Here

EQ is recognized as a Top Employer in US, UK and India! Together we offer more than a job, we offer a place to grow. Through hands-on experience, real-world projects, and access to industry-leading tools, you’ll have what you need to build a meaningful career. You’ll join a diverse, global team united by innovation, collaboration, and a shared passion for what we do. With flexible work options, competitive pay, wellness benefits, and a people-first culture, we support your success - both at work and beyond.

Come and join us — let’s grow together.

Please note any offer of employment is subject to satisfactory pre-employment screening checks.