Sutherland
QA Engineer
Chennai, //TN, India · On-site · Full-time
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About the role
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- EmployerSutherland
- LocationChennai, //TN, India
- Work styleOn-site
- Employment typeFull-time
- Employer posted
Role Summary
Owns technical testing of agent outputs — accuracy, turnaround-time impact, and regression testing as agents are iterated — feeding the accuracy and completion-time KPIs tracked at the programme level.
Key Responsibilities
- Build test suites validating agent outputs against golden-record datasets across covered processes.
- Track and report accuracy/turnaround-time metrics to support baselining exercises agreed with the business.
- Run regression testing whenever agent/prompt configurations change, to prevent silent accuracy drift in regulated processes.
- Feed findings into the human QA function for final sign-off — this role supports human QA authority on regulated activity with technical evidence, not replaces it.
Required Experience
- 5+ years QA/test engineering experience, ideally including ML/LLM output validation (not just deterministic software testing).
- Experience defining test datasets and accuracy benchmarks for document/text-processing systems.
- Domain process familiarity a plus for building realistic test scenarios.
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At a glance
- Work styleOn-site
- Employment typeFull-time
- SeniorityMid level
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
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