Quality Analyst

What You’ll Be Doing:

Customer Quality & Technical Support

• Monitor the Quality Management System to ensure compliance throughout the product lifecycle, from development through serial production
• Coordinate customer technical assistance activities, including customer visits and containment actions when required
• Lead corrective action activities and Quality Alert processes using cross-functional teams
• Ensure the effective use of problem-solving methodologies and quality tools to achieve sustainable corrective actions
• Monitor field performance, warranty data, customer complaints, and TPPA results to drive continuous improvement
• Lead Kaizen initiatives focused on quality improvement, waste reduction, and defect prevention
• Conduct Measurement System Analysis (MSA) and Statistical Process Control (SPC) activities to improve process capability
• Participate in customer audits and demonstrate compliance with quality standards and customer requirements
• Present Action Plans and 8D reports to customers and stakeholders
• Perform teardown analysis and technical investigations related to customer claims and warranty returns

Supplier Quality Management

• Develop and monitor APQP and PPAP activities for suppliers
• Perform supplier qualification, validation, and process audits
• Manage supplier quality performance using established metrics and scorecards
• Implement supplier development and recovery programs for underperforming suppliers
• Review and approve supplier PPAP submissions
• Coordinate incoming inspection activities and supplier corrective actions
• Monitor engineering changes and supplier readiness activities
• Conduct supplier visits to verify corrective actions and process improvements
• Support Supplier Day activities and supplier performance reviews

Continuous Improvement & Quality Systems

• Identify opportunities to reduce waste, improve PPM performance, and strengthen process capability
• Lead root cause analysis activities using structured problem-solving methodologies
• Monitor and maintain quality performance indicators
• Support the implementation of quality improvement projects and Lean initiatives
• Ensure compliance with customer-specific requirements, IATF 16949, and internal quality standards

What We’re Looking For:

• Bachelor’s degree in Electrical Engineering, Electronic Engineering, Mechanical Engineering, Mechatronics Engineering, Production Engineering, or a related field
• Experience in Quality, Manufacturing, Process Engineering, or related environments
• Strong knowledge of APQP, PPAP, FMEA, MSA, SPC, and AIAG Core Tools
• Experience with customer and supplier quality management processes
• Knowledge of automotive quality systems and IATF 16949 requirements
• Ability to perform audits, investigations, and corrective action management
• Strong analytical and problem-solving capabilities
• Excellent communication and presentation skills
• Fluent English proficiency preferred

Bonus Points If You Have:

• Experience with Failure Analysis methodologies (8D, 5 Why, Ishikawa, DOE, Six Sigma)
• Experience in Kaizen and Continuous Improvement programs
• Knowledge of GD&T and technical drawing interpretation
• Experience with Poka-Yoke and Lean Manufacturing concepts
• Automotive industry experience
• Experience as an internal, supplier, or customer auditor
• Knowledge of CQI standards and customer-specific requirements

Key Competencies:

• Customer focus
• Leadership and influence
• Communication and negotiation
• Critical thinking and problem solving
• Planning and organization
• Teamwork and collaboration
• Results orientation
• Creativity and innovation
• Risk assessment and decision making
• Continuous improvement mindset

How to Apply:

Apply online at www.johnsonelectric.com — We can’t wait to meet you!

What We Offer:

Johnson Electric offers talented people like you the opportunity to grow professionally and personally, surrounded by some of the most dedicated, innovative, and entrepreneurial colleagues you will find anywhere. Of course, we offer competitive pay and benefits, and far more than that, we offer a culture driven by our values and designed to ensure that our most important asset, our people, can flourish.

Johnson Electric welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

In accordance with applicable legislation, Johnson Electric is an equal opportunity employer committed to providing an inclusive and barrier-free recruitment and selection process. Applicants should advise Human Resources if they require accommodation during the recruitment process.

Please note: Johnson Electric may use Artificial Intelligence (AI) tools as part of our recruitment process.

Come join our global, inclusive & diverse team

Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.