Quality Assurance Specialist

• Conducts the review of the accordance between the analytical testing specifications/methods and registered product license.

• Performs management of analytical method transfer and analytical testing documents transfer complied with both Novartis QM/QD and relevant SOPs under pharmaceutical law.

• Manage external inspections, complaints, deviations, recalls, counterfeits and product tampering according to the Novartis Corporate Quality Manual and local written procedures and implement each CAPA timely.

• Manage technical complaints including reporting to appropriate investigation sites, managing investigation processes, and ensuring that appropriate corrective actions are taken.

• Identifies and reports any quality or compliance concerns and implementation of immediate corrective action as required

• Ensures the readiness for escalation including prompt decision and actions of recall / Market action.

• Report monthly Key Quality Indicators (KQIs) and monitor them and assure that gaps are addressed appropriately in order to mitigate risk.

• Establish a good working relationship with the Supply Chain Management (SCM) / RA departments as well as External Supply Organization (ESO) allowing to keep QA oversight on all partners (e.g. third-party activities).

• Ensures that returned and defective products are managed and disposed in accordance with GMP requirements.

• Ensure reporting and follow up of all spontaneous adverse events (AE) and technical complaints for all Novartis Corporate products according to respective SOP.

Key Performance Indicators (KPIs)

• Local GMP Quality System in place and continuously updated, as required
• GMP related risks proactively identified and effectively mitigated
• The number and severity of GMP issues identified during internal and external audits
• No regulatory problem/action due to inefficient local Change Control procedure
• Training conducted according to program

Education

• Degree in Life Sciences or related fields (Pharmacy preferred)

Language

• Good command in English (speaking and writing)

Experience

• Min. 3 year experience in the pharmaceutical industry in a relevant field such as quality assurance, quality control, registration, production or a directly related area
• Strong Interpersonal skills
• Strong Project Management and leadership skills
• Ability to work under pressure and matrix organization
• Highly proficient in negotiation skills
• Highly effective in influencing others

Skills Desired

Analytical Thinking, Audit Inspections, Business Awareness, Change Adoption, Communication, Data Integrity, Data Literacy, GMP Compliance, Managing Ambiguity, Operational Excellence, Problem Solving, Process Optimization, Product Distribution, Quality Assurance (QA), Quality Management Systems (QMS), Regulatory Awareness, Regulatory Compliance, Stakeholder Management