Quality Engineer II

Job Summary

Provide the technical quality knowledge and support required to maintain continuous improvement within a manufacturing/assembly environment. Ensure adherence to customer and regulatory requirements is maintained. Use quality tools to facilitate Operational Excellence and a culture of continuous improvement.

Essential Job Duties and Responsibilities

• Assure compliance with Quality System Regulation, ISO Standards and Standard Operating Procedures as defined by Nordson’s policies, practices, and procedures.
• Apply Quality Engineering techniques on new and existing products.
• Assure all products meet or exceed customer requirements.
• Perform transactional processing of discrepant material including returns to vendors and financial reconciliation of scrap material.
• Partner with Nordson Supplier Quality Engineers to drive permanent corrective actions to resolve supplier issues.
• Identify critical components, specifications and processes which should be targeted for monitoring, fixturing, or design modifications.
• Lead local containment activities and communicate containment risks to stakeholders.
• Assist in development and implementation of quality programs, including tracking, analyzing, reporting, and problem solving.
• Lead corrective and preventive action projects driving towards defect reduction in the organization.
• Support evaluation and testing of Customer and Warranty Returns products.
• Support product teams in the implementation of Lean/Cost Saving Initiatives.
• Represent Quality in production process efforts, quality planning, FMEA, and Risk Analysis.
• Participate in IQ/OQ/PQ validation activities including the drafting, review, and execution of protocols.
• Apply statistical tools such as Process Capability, Measurement System Analysis, and Statistical Process Control to assess and improve production processes.
• Handle customer complaints including the implementation of problem-solving actions to ensure product quality. Maintain all required documentation for closure.
• Support the QC Department in the proper documentation and disposition of non-conforming product.
• Work with departments to assure thorough Corrective Action problem solving implementation.
• Review product and process changes to ensure proper documentation and actions related to risk assessment are complete.
• Train Quality Assurance Inspectors and manufacturing personnel in understanding specifications, new product, procedures, and measurement techniques.
• Lead or participate in internal/external Quality System audits.
• Maintain effective working relations, communications and feedback with all other departments.
• Lead and develop Quality Engineering and technical staff.
• Other duties as assigned.