Quality Engineer

The Quality Engineer provides technical quality support within a manufacturing and assembly environment to ensure products meet customer, regulatory, and internal quality requirements. This role applies quality engineering tools, structured problem-solving methods, and continuous improvement practices to support operational excellence, reduce defects, resolve quality issues, and improve overall product and process performance.

Essential Job Duties and Responsibilities

• Ensure compliance with Quality System Regulations, ISO standards, and standard operating procedures in alignment with Nordson policies, practices, and procedures.
• Apply quality engineering techniques to support new and existing products.
• Ensure products meet or exceed customer requirements.
• Process discrepant material transactions, including vendor returns and financial reconciliation of scrap material.
• Partner with Nordson Supplier Quality Engineers to drive permanent corrective actions that resolve supplier quality issues.
• Identify critical components, specifications, and processes that should be targeted for monitoring, fixturing, or design modifications.
• Lead local containment activities and communicate containment risks to key stakeholders.
• Assist with the development and implementation of quality programs, including tracking, analysis, reporting, and problem solving.
• Lead corrective and preventive action projects to drive defect reduction across the organization.
• Support evaluation and testing of customer and warranty return products.
• Support product teams with the implementation of lean and cost-saving initiatives.
• Represent Quality in production process improvement efforts, quality planning, FMEA, and risk analysis activities.
• Participate in IQ/OQ/PQ validation activities, including drafting, reviewing, and executing protocols.
• Apply statistical tools such as process capability, measurement system analysis, and statistical process control to assess and improve production processes.
• Manage customer complaints, including implementing problem-solving actions to ensure product quality and maintaining required documentation through closure.
• Support the QC department with proper documentation and disposition of nonconforming product.
• Work cross-functionally to ensure thorough corrective action problem-solving and implementation.
• Review product and process changes to ensure documentation and risk assessment actions are complete.
• Train Quality Assurance Inspectors and manufacturing personnel on specifications, new products, procedures, and measurement techniques.
• Lead or participate in internal and external Quality System audits.
• Maintain effective working relationships, communication, and feedback with all departments.
• Lead and develop Quality Engineering and technical staff.
• Perform other duties as assigned.