RCM Associate (Charge Posting)

You'll be responsible for entering charges, verifying claim accuracy, managing charge submissions to insurance companies, and tracking claims through posting and adjudication. As our product and customer base evolve, your responsibilities may shift to align with near-term priorities—this is a role with meaningful ownership and room to grow.

What you'll do

Charge Posting:

Post and manage charges accurately

Enter charges and claims into customer PM systems and Amperos platforms using clinical documentation

Verify coding accuracy, modifiers, and medical necessity before claim submission

Research bundling rules, frequency limitations, and other clinical editing logic to prevent denials

Identify and escalate claim errors (incorrect coding, unbundled charges, missing documentation) before submission

Track charge submission status and manage claim resubmissions when needed

Maintain organized documentation of all charge-related activity

Payment Posting:

Post payments, adjustments, and denials from ERAs, EOBs, and lockbox files into customer PM systems and Amperos platforms

Balance daily batches, reconcile to bank deposits, and resolve missing or mismatched ERAs

Flag underpayments and denials

Resolve unapplied cash, credit balances, refunds, and recoupments, and transfer balances

What we're looking for

At least 2 years of experience in medical billing, charge entry, or coding verification

Strong working knowledge of medical coding

Experience with leading PM systems, including eCW, ModMed, Athenahealth, and more

Solid understanding of insurance claim submission requirements and pre-authorization processes

Ability to identify coding errors and clinical editing issues before claim submission

Detail-oriented, organized, and reliable in documentation and follow-through

Ability to work US hours (9am–6pm ET) to collaborate with our team and customers

Comfortable working in a fast-paced environment where processes and priorities can change

Perks & Benefits

Competitive compensation with eligibility for a bonus on anniversary date

Paid sick days and vacation days

Meal stipends

Opportunity to grow with a rapidly scaling company and be an early member of a global billing team, as we expand our billing team in India

Our Values

Lead with Empathy - Great products and teams are built on empathy—whether for our customers, users, or team members. We take the time to walk in others' shoes, listen actively, and truly understand their challenges, needs, and perspectives.

Humbly Ambitious - We combine humility with ambition. No task is beneath us, and no challenge too big. Greatness comes from being willing to do whatever it takes, while having the courage to take bold risks and learn from failures.

Radical Agency - Own your domain. Drive initiatives with autonomy and accountability. Think deeply, communicate with the team, and maintain a bias for action.