Msxinternational

Regional Warranty Manager

Johannesburg, South Africa · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

  • EmployerMsxinternational
  • LocationJohannesburg, South Africa
  • Work styleOn-site
  • Employment typeFull-time
  • Employer posted

Universal Competencies
• Excellent communication and time management skills and the proven ability to work independently or in a team environment.
• Ability to work under pressure and to deal with negative situations.
• Have an organized and methodical approach with the ability to remain adaptable should the situation arise.
• Possess a high level of oral and written communication skills including liaison, consultation, and presentation skills.
• Ability and a willingness to perform several assigned roles and responsibilities.
• Ability to prioritise tasks.
• Ability to communicate effectively with people at all levels.
• Good understanding of customer service and the ability to put that understanding into practice.
• Honesty and integrity.
• Results orientated and self-motivated.
• Ability to train and motivate staff.
Technical Competencies
• Basic understanding of web-based systems.
• Basic understanding of desk top computing.
• Competent PC skills including all Microsoft Office products.
• Understanding of Dealer Management Systems.
Desirable
o Ford Warranty Systems.
o Ford Warranty Claims and Procedures.
o Motor vehicle technical knowledge.
Management Competencies
• Ability to suggest actions in the best in the best interest of all stake holders.
• Ability to influence, be persuasive and positive.

Show full description

• Grade 12 or equivalent required. Some college coursework desired.
• OEM Warranty Certification (Desirable)
• Appropriate certification indicating computer literacy in MS Office suite.
• 1 - 3 years experience in Automotive Warranty Claims
• Previous ESP or Warranty claims program knowledge is desired

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

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At a glance

  • Work styleOn-site
  • Employment typeFull-time
  • Employer posted
  • Added to ROLIVA
  • Last checked

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