Reliability Success Manager

What You Bring

• Experience: You have knowledge and experience in vibration analysis, reliability, & maintenance operations with at least 3+ years in a customer facing capacity. Minimal scheduled travel is required for this role.
• Vibration Analysis CAT II+ Certification (nice-to-have, but not mandatory).
• Customer Centric: You are a relationship builder and customer advocate. You also thrive on cross-functional team collaboration and understand the importance of working with technical teammates in order to analyze ROI, drive impact, and provide a seamless customer experience.
• Strong Communicator: You have strong interpersonal skills and the ability to communicate effectively both internally and externally. You are able to communicate complex technical and vibration data to a non-technical person in a concise, clear, and easily understood manner.
• Bi-lingual a plus. Portuguese, Spanish, Mandarin, Japanese, German or French preferred.

We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend.

The pay range for this position in Colorado, California, and New York is a base salary of $105,000 - $125,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience.

Augury is a people-first organization. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and we welcome those from all backgrounds and varying experiences. We are committed to providing employees with a work environment free of discrimination and harassment. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

Augury is a proud equal opportunity employer, we strive to create a work environment in which everyone, all applicants, employees, customers, guests, and vendors feel safe and comfortable. We commit to maintain a workplace that is free of any type of harassment and does not tolerate anyone intimidating, humiliating, or hurting others. We prohibit willful discrimination based on age, gender, ethnicity, race, color, religion, political opinions, sexual orientation, sexual identity or expression, military or veteran status, disability or any other characteristic protected by law. Please note that Augury uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions.