Restaurant Server- TRAX Restaurant

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHAT THIS ROLE WILL DO

Greet all guests at table

Respond to guest inquiries regarding menu, wine list, Music Hall

Inform guests of daily specials and make recommendations

Suggestively sell menu items, beverages, desserts, etc.

Anticipate and respond to guest needs

Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude

Organize and prioritize service per appropriate service sequence

Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal

Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met

Deliver food and beverages to table

Perform opening/running/closing duties according to HOB policy

Maintain line of sight/atmosphere control by circulating through work area throughout shift

Have the ability to memorize menus and daily specials

Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished

Clean spills on tables or around work area

Maintain HOB safety and sanitation standards

Prepare guest checks (on micros terminal) and check for accuracy

Receive payment and process cash, credit card or traveler’s check transactions

Have knowledge of all music, promotional or special events in the house

Assist other servers or other employees as needed

Required to occasionally work Special Events that are scheduled throughout the venue

WHAT THIS PERSON WILL BRING

Required:

(State or County Licensee or Certification Requirement)/Responsible Alcohol Awareness Training Certification or Equivalent

2-5 years high volume experience in restaurant operations

Working knowledge ofhigh-volumerestaurant operations and safe, responsible alcohol service

Standard food preparation/presentation

Skill in guest relations

Wine & Liquor knowledge

Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs

High School Diploma

Preferred:

Point of Sales knowledge, preferably MICROS

Physical Demands/Working Environment:

Working environment isfast-paced, often loud and stressful

Position requires extended periods of prolonged standing and working on your feet

Must be able to lift or move up to 25lbsusing proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

----------

The expected compensation for this position is:

$15.97 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.