New Balance

Retail Associate (38 hours) - Oxford Street

United Kingdom · Work style not stated · Full time

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About the role

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  • EmployerNew Balance
  • LocationUnited Kingdom
  • Work styleWork style not stated
  • Employment typeFull time
  • Employer posted

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!

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MAJOR ACCOUNTABILITIES:

To achieve personal KPIsand contribute to overall store performance

Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store

Help to ensure the store remainsas commercial as possible following company guidelines

Adhere to company’s policies and procedures

Responsible for maintaining health, safety, and environmental standards in store

Perform other duties that are required from the management team

REQUIREMENTS FOR SUCCESS:

Team Player

Demonstrate customer service skills

A passion for retail and sales

Desire to learn

Ability to perform basic maths and general retail operational processes

Effective communication skills

Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS:

Competitive compensation

Potential to earn more through our Retail Bonus Scheme

Great development opportunities

Inclusive working environments across all our European locations

Generous staff discount

Project involvement across our European region

Flexible uniform package

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

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At a glance

  • Employment typeFull time
  • SeniorityEntry level
  • Employer posted
  • Added to ROLIVA
  • Last checked

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