Retail Project Manager/Extended Reality (Regional)

Primary duties and responsibilities

Manage go-to-marketlocal strategicplanning across multiple markets, including launch readiness, channel activation, system set-up, marketing coordination, and cross-functional execution.

Conduct market, customer, competitor, and operational analysis across markets toidentifyadoption barriers, localization needs, market constraints, and operational gaps.

Consolidatemarket insights into recommendations forglobalproduct management, local strategy, commercialization priorities, and regional improvement actions.

Align product positioning, messaging, and value propositions with the global XR team and support consistent adaptation across marketsfor our clients.

Manage cross-functional stakeholders across local and regional teams, including sales, marketing, operations, commercial, customer service, and regulatory.

Track market readiness, launch progress, andexecutionquality across different markets, and escalate risks or dependencies where needed.

Project management ofthe local rollout of online journeys across markets, ensuring consistency and reuse where possible.

Steeroffline retail enablement across markets, including ECP selection principles, onboarding approaches, staff training, and quality audits.

Develop sales enablement tools such as product narratives, training materials, launch toolkits, and competitive guidance for commercial teams.

Key point of contact for customer relationsacross markets and functions.

Collectcustomer feedback,identifyadoption performance, andmonitorbusiness KPIs after launch,deriveandconsolidatelearnings across markets.

Leadregional improvement initiatives and inform the global XR team about recurring market needs and improvement themes.

Ensure close alignment with the global team to define support needs and prioritize regional dependencies.

Education / ProfessionalCertification

Bachelor’s orMaster’s degree in Business, Marketing, Digital Commerce, or related field

Experience

7+ years ofrelevant professionalexperience managingomnichannel retail,product marketing,product management, online / offline retail, omnichannel operations,project management, stakeholder management

Proventrack recordinoptical or health care industry a plus

Experience with international rollouts and omnichannel strategies

Optional: Experience with consumer tech, medical device, optical retail

Knowledge/Skills /Othercharacteristics

Proventrack recordin successfully managing multi-workstream initiatives or roadmap-related programs in a retail or B2B2C context

Experience in project management in matrix organizations

Experiencemanaging rollouts across multiple markets and aligning cross-functional stakeholders in a matrix organization

Strong understanding of product marketing fundamentals, including segmentation, positioning, messaging, launch planning, and go-to-market execution.

Excellent communication and cross-functional leadership skills; capable of influencing at multiple levelsand across markets

Ability toidentifyoperational gaps, localization needs, and market constraints and translate them intoscalable actions

Strong stakeholder management skills across sales, marketing, customer service, regulatory, retail operations,localmarketsand global teams.

Analytical mindset with the ability to track readiness, execution quality, launch performance, and customer issues in a structured way.

Optional: Experience in offline retail enablement, including partner or store onboarding, training coordination, and quality follow-up.

Commercial orientation, customer focus, and the ability to work effectively in fast-changing and ambiguous environments

Analytical and commercially minded; able to connect data-driven insights with strategic decision-making

Entrepreneurial and curious, comfortable navigating ambiguity and building new processes in a corporate environment

High degree of accountability and ownership – able to own topics end-to-end, make decisions within scope, and deliver results independently

Comfortable working in fast-changing, ambiguous settings and taking ownership to move topics forward

Strong verbal and written English skills (C1-C2)

Workingconditions& Other Attributes.

Hybrid working

Holidays and Leave

Paid Leave: 2–14 days in the first year, increasing to 21–25 days based on years of service

Public Holidays: Approximately 125 days per year, including Saturdays, Sundays, national holidays, and year-end/New Year holidays (December 29–January 4).Additionalspecial leave for celebrations and bereavement.

Working Hours

Standard Hours: 9:00–17:30 (including 1-hour break; 7.5 hours of actual work per day)

Overtime: Required based on business needs; overtime allowance provided

Benefits

Celebration/condolence allowance, retirement benefit plan, defined contribution pension, cafeteria point system

Transportation allowance: Up to ¥50,000/month

Insurance: Employment insurance, workers' compensation insurance, health insurance, group life insurance

Welfare club membership, household medicine discounts, flu vaccination subsidy, eyewear purchase discount

Company club activities

Smoking policy: Smoke-free premises

Contract Period

Permanent (indefinite term)

Probation Period

3 months (may be extended up to 6 months; no change in terms and conditions)

Work Location

Osaka

Rinku

Hong Kong

Singapore

Business Travel

Required

Compensation

Annual Salary: ¥7,500,000–¥10,000,000 (including bonus and allowances; based on skills and experience)

Monthly Salary: ¥500,000–¥660,000

Bonus: Yes

Salary Increase: Yes

Your ZEISS Recruiting Team:

Ami Takeno （竹野 碧海）, Hiroko Okuda （奥田 裕子 - オクダ ヒロコ）, Joe Taroni, Kate Campbell, Maho Hatabayashi （畑林 真帆 - ハタバヤシ マホ）