Apex Group
RevOps Adoption & Enablement Analyst
India · Hybrid · Full time
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerApex Group
- LocationIndia
- Work styleHybrid
- Employment typeFull time
- Employer posted
The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
Show full description
For our business, for clients, and for you
Purpose
TheRevOpsAdoption& Enablement Analystis responsible forensuring Salesforce andRevOpsprocesses areunderstood, consistently applied, and effectively adoptedacross the business.
The role focuses onstabilisingand improving the as‑is, while preparing theorganisationfor future change by creating clear guidance, training, and communications grounded in how Salesforceactually supportsbusiness processes today.
This is abusiness enablement and adoption role, not a technical configuration, project delivery, or change management execution role.
There will be a requirement to align to other time zones as needed.
Key Responsibilities
Salesforce &RevOpsEnablement (As‑Is Focus)
Develop andmaintainclear, role‑based guidanceon how Salesforce andRevOpsprocesses are used in practice
Document “how the system works today” from a user perspective (including approved workarounds where relevant)
Translate complex processes intosimple, consumable materials(guides, visual flows, FAQs)
Training & Knowledge Management
Design and deliverregular, lightweight trainingaligned to user roles and responsibilities
Establish andmaintainacentralised, trusted source of enablement materials
Refresh training and guidance as processes or standards change
Reduce dependency on ad‑hoc, reactive support through proactive enablement
Partner with Learning and Development to make the materials available
Communications & Change Readiness
Support Salesforce andRevOpschanges throughclear,timelycommunications
Partner with Process & Governance and Roadmap roles to:
prepare users for upcoming changes
explain what is changing, why, and what it means for them
Ensure communications focus onpractical impact, not technical detail
Adoption Insight & Feedback Loops
Monitor and assessadoption, pain points, and common user issues
Use insights from:
support queries
training feedback
user engagement
to inform improvements to guidance, training, and future change planning
Act as the voice of the user inRevOpsdesign discussions
Collaboration AcrossRevOps
Work closely with:
Salesforce Process & Governance Analyst(to align guidance with standards and controls)
RevOpsLead(to reflect operating‑model decisions in enablement materials)
RevOpsRoadmap & Planning role(to support readiness for upcoming change)
Reinforce governance standards througheducation and clarity, not enforcement
This Role Does
Improve consistency, confidence, and understanding in Salesforce usage
Reduce avoidable support requests and user frustration
Support audit and controlobjectivesthrough clear guidance and repeatablebehaviour
Enable effective adoption of both current‑state and future‑state processes
This Role Does Not
Own Salesforce configuration or technical build
Act as a project or change delivery manager
Own process design oroperating‑model decisions
Replace formal training delivered by external partners orprogrammes(where applicable)
Skills & Experience
Essential
Experience working in aSalesforce‑enabled business environment
Strong ability to explain complex processessimply and clearly
Experience creating user guidance, training materials, or operational documentation
Confident engaging with stakeholders across Sales, Operations, andRevOps
Strong attention to detail and user empathy
Desirable
Experience supporting system or process adoption initiatives
Familiarity with Salesforce concepts and terminology (user‑level, not configuration)
Experience working with governance, audit, or regulated environments
Experience using tools such as SharePoint, PowerPoint, Visio, or similar documentation platforms
Personal Attributes
Practical, user‑focused, and pragmatic
Clear communicator with a bias for simplicity
Curious about how processeswork in reality, notjust on paper
Comfortable working in evolving environments with ambiguity
Proactive and improvement‑oriented
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
At a glance
- Work styleHybrid
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.