DXC Technology

RR-0303955 - Salesforce DevOps Engineer (Copado & Salesforce)

Philippines · Work style not stated · Full time

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About the role

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EmployerDXC Technology
LocationPhilippines
Work styleWork style not stated
Employment typeFull time
Employer posted14 Sep 2026

Job Description:

Job Title: Salesforce DevOps Engineer (Copado & Salesforce)

Job Description

We are seeking an experienced Salesforce DevOps Engineer with strong expertise in Copado and Salesforce release management. The ideal candidate will play a key role in managing CI/CD pipelines, supporting release activities, and ensuring the stability, reliability, and efficiency of Salesforce deployments across multiple environments.

Key Responsibilities

Manage and execute Salesforce deployments using Copado CI/CD pipelines.
Oversee code promotion, release planning, and environment coordination across all stages of the software development lifecycle.
Troubleshoot and resolve deployment issues, including validation failures, merge conflicts, and release blockers.
Support application monitoring , including alert tracking, performance analysis, and proactive issue identification.
Collaborate with Development, QA, Architecture, and DevOps teams to ensure smooth and successful release cycles.
Drive automation initiatives and process improvements to enhance deployment efficiency and reliability.
Maintain comprehensive deployment documentation, operational procedures, and release runbooks.
Develop and execute structured Knowledge Transfer (KT) plans to ensure continuity of operations and sustainable support for deployment processes.

Show full description

Key Performance Indicators (KPIs)

Deployment Success Rate: Percentage of successful deployments completed without rollback or critical defects.
Release Timeliness: Adherence to committed release schedules and deployment windows.
Pipeline Efficiency: Reduction in deployment lead time and manual intervention efforts.
System Stability: Number and severity of production incidents attributable to releases.
Continuous Improvement: Contributions to automation, process optimization, and deployment quality improvements.
Documentation & Knowledge Management: Maintenance of accurate, up-to-date documentation and successful execution of knowledge transfer activities to support uninterrupted deployment operations.

Required Skills

Strong hands-on experience with Copado (Mandatory).
Good understanding of the Salesforce Platform, including Sales Cloud and Service Cloud.
Experience with CI/CD practices and tools such as Git and Bitbucket.
Experience in release management, deployment planning, and environment management.

Experience

5–10 Years

Preferred Qualifications

Experience in application support (L2/L3) or managed services environments.
Familiarity with ITSM tools such as ServiceNow.
Exposure to DevOps best practices, release governance, and change management processes.
Strong analytical, troubleshooting, and stakeholder communication skills.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is availablehere.

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