DS Smith
Sales Coordinator
Hungary · Work style not stated · Full time
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerDS Smith
- LocationHungary
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
Sales Coordinator (Fixed-term, 2 years)
We are looking for a customer-focused and proactive Sales Coordinator to join our Customer Service team in Budapest. In this role, you will be responsible for coordinating customer orders, supporting day-to-day customer service activities, and ensuring smooth collaboration between customers and internal stakeholders.
This is a fixed-term position for approximately 2 years, with the possibility of extension.
Key Responsibilities
Customer Service & Order Management
- Manage customer orders from order entry through to delivery
- Ensure timely order confirmations and accurate order processing
- Act as the primary point of contact for customers regarding order status and delivery information
- Coordinate closely with Production Planning, Procurement, Warehouse, and Logistics teams
- Monitor stock levels and support inventory optimization
- Escalate and support the resolution of customer complaints in cooperation with the Quality team
- Proactively communicate potential delivery issues and ensure appropriate internal escalation
- Support Key Account Managers in servicing customer accounts and achieving business objectives
- Manage customer priorities and contribute to a high level of customer satisfaction
- Prepare regular reports and support Supply Chain performance targets
Show full description
Customer Data & Asset Management
- Maintain and review customer master data within ERP systems
- Manage customer-owned assets, including pallet balances and production tools
- Ensure data accuracy and timely system updates
Quality, Compliance & Continuous Improvement
- Support compliance with company policies, management systems, and FSC requirements
- Participate in customer complaint investigations and corrective actions
- Contribute to process improvement initiatives and operational excellence
- Follow quality, environmental, health & safety, food safety, and sustainability requirements
Your Profile
- Higher education degree or relevant professional qualification
- Strong customer-oriented mindset with excellent communication skills
- Proactive and solution-focused attitude
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Advanced Microsoft Office skills, especially Excel
- Strong English language skills, both written and spoken
- Native-level Hungarian language skills
Advantage
- Experience in customer service, sales support, order management, logistics, supply chain, or a similar coordination role
- Experience working in a manufacturing environment
What We Offer
- Opportunity to work in an international and dynamic business environment
- Diverse role with broad interaction across multiple functions
- Modern workplace in Graphisoft Park, Budapest (3rd District)
- Supportive and collaborative team environment
- Fixed-term employment for approximately 2 years with the possibility of extension
- 8 days of home office per month
If you enjoy working closely with customers, coordinating complex processes, and delivering excellent service, we would be happy to hear from you.
#LI-DM
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.