Level Ai

Sales Development Manager

Mountain View, California, United States · Hybrid · FullTime

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerLevel Ai
LocationMountain View, California, United States
Work styleHybrid
Employment typeFullTime
Employer posted2 months ago

Location: Mountain View, CA Hybrid

Reports to: VP of Marketing

About Level AI: Level AI is a Series C AI company based in Mountain View. We build the platform that turns contact center conversations into intelligence the rest of the business can act on. Quality, analytics, coaching, automation, and AI agents all run on the same customer data.

Role Overview: This role builds and runs the engine that feeds our pipeline. You'll hire, coach, and scale a team of SDRs turning cold outbound into qualified meetings with enterprise CX and contact center leaders, at a moment when those buyers are rebuilding their stack around AI.

Why join us:

Build the team, not just run it. You're not inheriting a playbook—you're writing it. Hire the reps, design the process, decide what a great SDR looks like here.

A direct line to leadership. You'll work onsite with our CEO, CTO, and go-to-market leaders. Your team's results are visible, and so is your judgment.

Show full description

High agency, low bureaucracy. We move fast and reward agency and bias to action. Bring an idea for a new segment, a new comp structure, a hosted event, and you can run it that week. Ownership and curiosity get rewarded, not routed through committee.

Build and shape careers. Take hungry SDRs, coach them through their first meetings, first opportunities, first promotion, and watch them become AEs. We build SDR-to-AE careers here, and want a manager who is excited to influence individual careers.

The right market, the right time. Enterprise buyers are rebuilding their contact centers around AI right now. Leading a team selling into that shift early will compound for the rest of your career.

What you'll do:

Hire, onboard, and coach a team of SDRs into consistent pipeline producers

Set the KPIs—activity, meetings booked, pipeline sourced; ensure targets are consistently met

Design and sharpen outbound and inbound sequences based on what the data says is working

Partner with Marketing on lead quality, campaign strategy, and messaging

Run regular call reviews, email reviews, and live coaching

Track and analyze SDR team performance; report on pipeline impact to Sales leadership

Build the promotion path: identify who's ready for AE and get them there

Own the SDR playbook and the tooling stack behind it

Champion a culture of accountability, learning, and high performance

What we're looking for:

3+ years managing SDR or Business Development teams, ideally in a B2B SaaS environment

Proven track record of exceeding pipeline and meeting-setting goals

Strong coaching, mentorship, and leadership skills

Deep understanding of outbound prospecting best practices (phone, email, LinkedIn, social selling)

CRM and sales engagement tool expertise (e.g., Salesforce, Apollo, Gong, ZoomInfo)

Strong data orientation — comfortable using metrics to drive decisions

Excellent communicator, highly organized, and detail-oriented

Thrive in a fast-paced, early-stage environment

Preferred:

Experience in Enterprise SaaS or AI-focused companies

Background in building SDR-to-AE career paths

Familiarity with Account-Based Marketing (ABM) strategies

Perks & benefits:

Hybrid

Health, vision, and dental coverage

Flexible PTO

Catered lunch twice a week, plus team dinners and offsites

Parental leave

401(k)

Compensation: Market-competitive, based on your experience and skill set.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.