Lesaffre

Sales Operations Specialist

Shanghai, China · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

Data Integration, Analysis, and Visualization

Data Consolidation: Integrate, maintain and synthesize data from multiple sources to form a comprehensive database.
Analytical Expertise: Apply advanced analytical techniques to uncover trends, patterns, and insights that can inform business strategy.
Reporting and Visualization: Make compelling reports and visualizations that clearly articulate insights and drive strategic discussions.
Insight Translation and Communication: Specialize in transforming complex data into clear, actionable insights, effectively conveying these to management and key departments to streamline the decision-making process.
Activities Effectiveness: Work closely with BG&S to measure the effectiveness of market and sales activities, ensuring strategic initiatives deliver tangible results.
Monthly Sales Report Support: Provide ongoing support for the preparation and enhancement of monthly sales reports, ensuring accuracy, timeliness, and actionable insights for sales performance tracking.

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Sales Performance Management

Sales KPI Framework: Support and recommend sales team KPI framework that aligns with sales objectives and growth targets. Utilize CRM data to develop monthly behavioral assessment indicators for the sales team.
Performance Evaluation: Evaluate sales performance against KPIs, providing regular feedback and improvement suggestions.
Budget Allocation: Allocate sales team budget to maximize the potential and operational efficiency.

Cross-Departmental Collaboration and Data Support

Custom Data Solutions: Collaborate with various departments to provide tailored data support that meets their specific needs.
Training and Education: Conduct training sessions to enhance data literacy and empower departments with self-service data tools. Share data knowledge and best practices.
Data Accessibility: Implement processes that make data readily accessible and understood, enabling stakeholders to make timely and effective decisions.

Master’s degree and above major in business, economics or related
At least 3 years working experience in similar position
Excel and BI tools (e.g., Power BI) and CRM systems is essential（to efficiently process large volumes of data and build intuitive sales performance dashboards and analyze key metrics such as sales funnel and conversion rates）
Experience in using SQL to independently extract key business data Proficiency in applying Python or similar tools is a plus.
Good spoken and written English
Business acumen, teamwork spirit and positive for action
Strong communication, coordination and learning skills
Strong logical reasoning skills are essential for structured problem-solving and analytical tasks
High sense of responsibility, strong engagement, and work ownership

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