Sales Trainer

Job Title:

Sales Trainer

Job Description

Are you passionate about empowering sales teams and enhancing their performance? As a Sales Trainer (Specialist), you'll play a pivotal role in strengthening client-specific knowledge and skills, including essential sales processes and systems. You'll be instrumental in delivering responsive, impactful training programs designed to support the business's needs, promoting efficiency, and increasing productivity across our sales motions. You'll operate with a degree of independent judgment, collaborating with internal and external partners to ensure our teams are always at their best.

Working hours: Mon -Fri | 9AM - 6PM (Office Hours base on the region/country be assigned)

Address: OfficeHaus, OFH Building, 32 Tan Thang Street, Son Ky, Tan Son Nhi Ward, HCMC

You Will:

• Deliver Core Training: You'll ensure new employees receive comprehensive, client-specific onboarding and ongoing training, strengthening their job-specific knowledge and skills.
• Coach for Performance: You'll provide employees with skills-based, client-specific coaching and training to help them achieve operating plan targets, sales goals, and high customer satisfaction.
• Program Delivery & Partnership: You'll partner with internal and external stakeholders to deliver effective training and development programs designed to enhance client-specific sales knowledge and skills across our sales motions.
• Analyze & Optimize: You'll analyze data, performance, and customer experience trends to inform the implementation of strategic sales plays and best practices within client territories.
• Ensure Quality: You'll oversee, measure, and validate the delivery and quality of training provided.
• Track Effectiveness: You'll track the effectiveness of training interventions using various assessment tools.
• Process Improvement: You'll collaborate with internal and external stakeholders to optimize sales processes and systems, aiming for a superior customer experience.
• Foster Relationships: You'll maintain high-level communication with internal stakeholders to nurture strategic client relationships.
• Maintain Expertise: You'll maintain a high level of knowledge and understanding about the client, customer interaction, and the evolving business environment for effective training delivery.
• Cultivate Learning: You'll help foster a culture of continuous learning where individuals take responsibility for their own development, competence, and performance.