PwC
SAP SD Manager (AC Manila)
Philippines · Work style not stated · Full time
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerPwC
- LocationPhilippines
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
Industry/Sector
Not Applicable
Specialism
SAP
Management Level
Manager
Job Description & Summary
The Opportunity
Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a SAP SD Manager, you will play a pivotal role in our Business Application Consulting group, specializing in SAP Customer Relationship Management (CRM) applications. You will analyze client requirements, implement CRM software solutions, and provide training and support to facilitate seamless integration and utilization of SAP CRM applications. This role is integral to helping clients optimize their customer relationship management processes, enhance customer satisfaction, and achieve strategic objectives within our Digital Core Modernisation network.
Show full description
As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
In this role at PwC Acceleration Center Manila, you will be at the forefront of delivering exceptional client service, driving innovation, and fostering a culture of continuous improvement.
Responsibilities
- Leading the implementation and integration of SAP Customer Relationship Management (CRM) solutions to optimize client processes
- Analyzing client requirements and developing tailored CRM strategies to enhance customer satisfaction and achieve strategic objectives
- Managing project timelines, budgets, and deliverables to validate successful CRM deployments
- Coaching and mentoring team members to develop their skills and deliver quality client services
- Collaborating with clients to identify opportunities for business process improvement and technology innovation
- Utilizing business process consulting skills to drive customer transformation and engagement initiatives
- Overseeing the deployment and management of SAP Cloud for Customer solutions to support client needs
- Building and maintaining strong client relationships to facilitate seamless CRM software utilization
- Encouraging team development and embracing change to foster a culture of continuous improvement
- Addressing and resolving conflicts or issues with clients and stakeholders to maintain project momentum
What You Must Have
- At least a Bachelor's degree
- At least 7 to 11 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- At least one of the following: One or more SAP certifications in SAP Customer or S/4HANA customer-facing solutions, including Sales, Service, Commerce, or Customer Data platforms
- Demonstrating proficiency in SAP Cloud for Customer and SAP CRM
- Utilizing business process consulting and improvement skills
- Excelling in customer relationship management and engagement
- Managing deployment and design implementation effectively
- Embracing change and fostering innovation within teams
- Leveraging analytical thinking for strategic questioning and solutions
Travel Requirements
Not Specified
Job Posting End Date
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked