Senior Account Executive, MedComms

VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency, as a core group of health specialists (a ‘vertical’) that has the benefit of autonomy in management, but with support of non-health expertise.

At the heart of health is the story of life – all the highs and lows, ambitions, and possibilities. But facing a health challenge can suddenly pull people away from these stories, knocking them off course.

Our purpose is to bridge this gap, bringing people closer to life and all its meaning. We gain a deeper understanding of Healthcare Professionals’ and patients’ needs, behaviors and lived experiences through what we call ‘radical empathy’.

VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live.  Get to the heart. Connect for life.

International Meetings and Science (IMsci), a division of VML Health, works with companies to build world-class healthcare and pharmaceutical brands among medical professionals and consumers, with a transmedia storytelling approach that covers medical education strategies.

What we’re looking for:

IMsci is seeking a highly motivated and detail-oriented Senior Account Executive to join our MedComms team. As a Senior Account Executive, you will be primarily responsible for the day-to-day servicing of client business, with a strong focus on executional excellence and delivering high-quality medical education programs. You will work on multiple account teams, potentially with different managers, and for various clients/brands. You will also be expected to engage and mentor junior account team members, assisting in the planning and development of deliverables. In this position, you must ensure you and the team deliver quality projects that are on-time and within budget.

What you’ll do:

• Understand current and future deliverables and set timelines and expectations for successful execution of projects.
• Get involved in brand planning and strategy sessions.
• Learn about the therapeutic markets to which the brands belong and proactively stay abreast of market trends and new product entries.
• Identify new talent and technologies we can work with to support the creative needs for brands.
• Understand the impact of underperforming accounts.
• Establish a presence on the team through flawless execution, asking questions, volunteering for new experiences, making suggestions, and mentoring junior team members.
• Understand the requirements of a variety of medical education projects and share your knowledge with junior team members.
• Keep your manager informed of client activity/issues/opportunities.
• Assist the pitch team on tasks related to new business pitches.
• Interact with and schedule services provided by outside vendors.
• Develop and maintain strong working relationships with key opinion leaders.
• Engage with clients through clear written communications and active participation in meetings.
• Ensure projects are uploaded into client review systems properly (e.g., Veeva, Zinc).
• Ensure the team adheres to internal processes (e.g., server filing, status reports, client communication documents, timesheet submission, editorial submissions).
• Participate in the development of breakthrough creative and innovative programs.
• Review materials to ensure high-quality agency output, reflecting consistently superior creative and innovative products.
• Provide constructive feedback and opinions to the account team.
• Ensure all team members accurately book hours to projects.
• Engage in discussions about the importance of running a financially healthy account.
• Provide guidance and mentorship to junior account team members, fostering their professional development and ensuring they are equipped to execute projects effectively.

Who you are:

• Open and Collaborative: Our team is close-knit and supportive, and we’re working with a lot of unknowns – you must champion team environments that are comfortable and encouraging.
• Problem solver: Ensure quality control by reviewing agency products including: creative work, key client communications, key schedules, creative strategies, and strategic decks. Assist with day-to-day problem-solving by providing guidance to freelancers and raise issues and solutions to senior team. Dig in and figure out how to work around problems.
• Ego-less: We all wear the hats that need wearing, it’s a mentality that makes the team successful.
• Organized and Efficient: Able to manage multiple projects simultaneously and prioritize tasks effectively to meet deadlines.
• Proactive and Results-Oriented: Takes initiative to identify and address potential challenges and is committed to delivering high-quality work.

What you’ll need:

• 2+ years as an account executive, with experience in executing medical education programs.
• Good computer skills (Excel, PowerPoint, Outlook, Word, Microsoft Teams).
• Strong executional skills.
• Passionate about the medical education/communication business.
• Effective written and oral communications skills.
• Experience training junior staff.
• Excellent interpersonal and listening skills.
• Exercises sound judgment.
• Manages time effectively and good multi-tasker.
• Strong professional work ethic.
• Displays a willingness to work overtime, travel, and attend off-hour events, etc.

What we offer:

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally

#vmlhealthcareers

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

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$60,000—$140,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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