Senior Account Manager Benelux - UpToDate

About the Role

As aSenior Account Manager, you will take ownership of an established client portfolio across the Benelux, with a strong focus onBelgium (including Wallonia)and the Netherlands.

This is astrategic,value-basedsales rolewhere success is defined byretentionand sustainable growth. You will engage with high-level stakeholders such as physicians, hospital leadership, and C-level decision-makers to position the value of our solutions.

WhatWillYouDo?

Manage and grow a portfolio of existing healthcare clients (hospitals, universities, medical institutions)

Drivecontract renewalsand ensure high customer retentionIdentifyand developcross-sell and upsell opportunities(e.g.Lexidrug)

Build and manage yoursales pipeline, contributing to new business growth

Deliver compellingvalue-based sales conversationswith senior stakeholders

Conduct regularclient visits to drivecustomer engagement(minimum 4 touchpoints per year, including on-site visits)

Analyze usage data tooptimizeadoption anddemonstrateROI

Collaborate closely withCustomer Successon onboarding, training, and customer engagement

Maintainaccurateactivitytracking and pipeline management inSalesforce (CRM)

Stay on top of market developments (including AI innovations) and translate them into customer value

What Makes This Role Interesting?

Market leader position: Work with a product that dominates the market and truly makes a difference in patient care

Strategic impact: Engage in meaningful, high-level discussions that influence healthcare outcomes

Relationship-driven sales: Focus on long-term partnershipsand value-based selling

International exposure:Collaborateacrossregions

High ownership: Manage your own territory and customer strategy

Content-driven conversations: Combine commercial skills with medical and scientific insights

YourProfile

Fluency inDutch, French and English is required

Minimum5 years of experiencein account managementand/or field sales

Proven experience selling SaaS / software solutions. Experience in thehealthcare / medical / clinical solutions sector is considered a plus but not required.

Strongtrack recordinvalue-based selling and negotiating at senior (C-level) stakeholders

Experience working withCRM systems(Salesforce)

Excellentcommunicationandpresentationskills

Youarealso:

A strong relationship builder who inspires trust at all levels

Confident and resilient in complex negotiation environments

A team player who thrives in a collaborative and supportive culture

Authentic, reliable, and motivated by long-term success rather than quick wins

WhyYou’llLove This Role

Astrategic and stable value-based sales rolewith long-term impact

The opportunity to work for aglobally recognizedclinical solutionsleader

A collaborative and supportive team environment

Opportunities to deepen yourexpertiseand grow within ahigh-value solution portfolio

A hybrid working model with flexibility and autonomy; office days in Alphen a/d Rijn combined with work from home and regular travel across the Netherlands and Belgium

Competitive salary with aperformance-based bonus structure

Companycar, laptop,andphone

Ready to Make an Impact?

Ifyou’repassionate about healthcare, skilled in strategic sales, and ready to make a real difference in a high-impact environment,we’dlove to hear from you.

Apply today and help shape the future of clinical decision-making acrossthe Benelux.

For questions, please contact Anne-Lise Bosmans, Senior Talent Acquisition Partner (anne-lise.bosmans@wolterskluwer.com).

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.