Senior Account Manager

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Position Summary

Kaseya is looking for an enthusiastic and results-driven Account Manager to focus on the expansion of existing accounts. In this role, you will be responsible for identifying new growth opportunities within your portfolio, strengthening relationships with existing clients, and driving revenue growth through strategic account management.

Key Responsibilities

• Account Expansion: Proactively engage with current customers to identify upsell and cross-sell opportunities, leveraging Kaseya’s full suite of products to drive revenue growth.
• Customer Relationship Management: Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction while aligning their needs with Kaseya’s solutions.
• Strategic Sales Execution: Develop tailored strategies for each account, including regular check-ins and business reviews, to identify new opportunities and overcome potential challenges.
• Manage Adoption Metrics: Monitor customer usage, proactively addressing adoption challenges and following established sales processes to drive cross-sell, upsell, and expansion strategies.
• Revenue Growth: Take ownership of your sales targets, consistently exceeding quotas while delivering exceptional value to clients. Actively contribute to both short-term and long-term revenue generation strategies.
• Collaboration: Work closely with internal teams, including Customer Success and Sales, to deliver exceptional customer experiences and ensure smooth implementation of new solutions.
• CRM Management: Utilize Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked to drive sales success.

Required Qualifications:

• 3+ years’ experience in sales in the MSP / SaaS space
• Driven, passionate about sales, and eager to earn significant sales commissions
• Exceptional inside sales experience in a metrics driven, fast-paced sales environment
• Has a proven track record of crushing sales goals
• A motivated, coachable and competitive go-getter, a resilient achiever driven to win and excel
• An energetic team player with exceptional organizational, interpersonal, and communication skills
• Create weekly, monthly and rolling 6 weeks’ sales forecasts.
• Exposure to CRM applications (Salesforce) to successfully manage leads, opportunities and accounts

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Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.