Senior Analyst - FTC Hiring & Vendor Operations

Reporting to: Vice President – IT Planning

Location: Bengaluru

Position details

The Senior Analyst will support FTC hiring and vendor operations by managing candidate pipelines, coordinating interviews, tracking hiring progress, engaging with vendor partners, and overseeing invoice validation and processing. The role requires strong stakeholder management, operational discipline, and the ability to drive activities to closure while maintaining accurate reporting and governance.

Roles and Responsibilities

FTC Hiring Coordination:

§ Coordinate end-to-end FTC (Fixed Term Contract) hiring activities across multiple business units and vendor partners.

§ Share job descriptions with vendor partners and ensure a continuous pipeline of suitable candidate profiles.

§ Review and validate candidate profile submissions before sharing them with hiring managers and interview panel members.

§ Track screening progress, collect feedback from panel members, and communicate outcomes to vendor partners in a timely manner.

§ Schedule interviews by coordinating candidate availability and panel member schedules.

§ Drive proactive follow-ups with hiring managers, interviewers, candidates, and vendor partners to ensure timely hiring decisions.

§ Monitor hiring pipelines and engage vendor partners proactively when candidate flow is low or critical positions require additional support.

§ Maintain accurate and up-to-date hiring trackers, ensuring stakeholders have real-time visibility into hiring status.

§ Conduct regular hiring status meetings and provide progress updates to business units and management.

§ Identify hiring risks, bottlenecks, and escalation points, and raise concerns to the appropriate stakeholders in a timely manner.

§ Ensure smooth transition from candidate selection to contract execution process.

Vendor Invoice Management:

§ Coordinate with vendor partners to collect monthly invoices for engaged FTC resources.

§ Verify invoice details, commercial terms, billing rates, and supporting documents against approved contracts and records.

§ Submit validated invoices for processing and follow up to ensure timely payment.

§ Maintain a comprehensive invoice tracker covering invoice status, approvals, processing stages, and payment progress.

§ Work closely with Finance, Vendor Partners, and business stakeholders to resolve invoice-related queries and discrepancies.

§ Provide periodic reports and status updates on invoice processing and outstanding items.

Job Requirements:

§ Bachelor's degree in Business Administration, Human Resources, Finance, or a related discipline.

§ 6-8 years of experience in recruitment operations, vendor management, workforce administration, PMO support, or similar operational roles.

§ Experience coordinating FTC/contract staffing hiring processes through external staffing vendors.

§ Strong stakeholder management skills with the ability to work effectively with business users, hiring managers, vendor partners, and support functions.

§ Good understanding of recruitment lifecycle, candidate tracking, interview coordination, and onboarding processes.

§ Experience managing invoice validation, vendor billing, or operational financial processes is preferred.

§ Strong organizational and follow-up skills with the ability to manage multiple activities simultaneously.

§ Proficiency in Microsoft Excel, PowerPoint, and reporting tools for tracker management and status reporting.

§ Ability to analyze hiring pipeline data and provide meaningful status updates to stakeholders.

§ Strong communication and coordination skills with a proactive and customer-focused approach.

§ Detail-oriented, disciplined, and capable of working independently in a fast-paced environment.

§ Experience working in a shared services, banking, financial services, or corporate operations environment is an advantage.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.