DBS Bank

Senior Associate, Assistant Relationship Manager, Institutional Banking Group, DBS Hanoi

Vietnam · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerDBS Bank
LocationVietnam
Work styleWork style not stated
Employment typeFull time
Employer posted2 Oct 2026

Business Function

Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development, and rigorous credit standards.

Key Accountabilities

The key role is to assist the Relationship Team to manage and grow client relationships. As an Assistant Relationship Manager, your key accountabilities include:

Day-to-day client management: To provide full support to RMs on clients’ daily inquiries, transactions, utilizations, documentation.
Business development: To maintain strong relationships with the clients and assist RMs in influencing clients to maximise limits utilization and cross sell.
Service level management: To liaise with various departments within the bank to ensure resolution of customer requests and enquiries pertaining to transactions and/or documentation in a timely manner. To ensure timely response to clients to maintain good customer satisfaction.
KYC management: To obtain and ensure documentation from client is valid and complete and work with KYC team on any customer due-diligence requirements.
Credit Management: To assist in the monitoring of credit quality of the portfolio and the review of credit facilities to clients if required.
Others: To perform any other duties consistent with the role as assigned by management from time to time.

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Responsibilities

Maintain a regular calling programme with corporate clients
Strong relationships with client to help broaden and deepen clients’ transactional flows with the Bank
Knowledge of banking products and services offered by the Bank and relevant industry.
Good understanding of the credit policies and regulations to help process credit reviews and loan documentation.
Work with Product Groups such as Treasury, Cash and Trade teams as well as DBS Singapore to meet our corporate clients’ needs.

Requirements

At least 2 years’ relevant experience in Vietnam banking and finance industry
Graduate from FTU, Banking Academy, NEU or Finance Academy is a plus.
Able to write and speak English effectively
Able to write and speak Chinese will be a big plus to serve Mandarin-speaking customer segments
Ability to support RM in research financial topics and present accessible reports on that research to colleagues with differing areas of expertise
Knowledge of banking products and/or loan procedures
Ability to multi-task and handle demands according to urgencies and client expectations
Ability to work with team members across geographies.

Location:

DBS Hanoi

Job:

Customer Service

Schedule:

Regular

Employee Status:

Full time

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