DBS Bank

Senior Associate, L2 Production Support Engineer, Wealth Management Technology, Group Technology

Singapore · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

Responsibilities

Provide L2 production support for Wealth applications, ensuring high availability, stability, and minimal downtime.
Monitor system health, performance, and capacity using enterprise monitoring tools, proactively identifying and resolving potential issues.
Lead incident management processes, performing rapid root cause analysis (RCA) and implementing permanent fixes to prevent recurrence.
Automate repetitive operational tasks and reduce toil using scripting and automation frameworks.
Collaborate with development and infrastructure teams to deploy updates, patches, and new releases safely into production environments.
Maintain and update technical documentation, runbooks, and standard operating procedures.
Participate in disaster recovery (DR) drills and business continuity planning (BCP) activities.

Requirements

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Bachelor’s degree in Computer Science, Information Technology, or a related technical field.
Proven experience in L2 production support, specifically supporting Banca and Trading applications within a financial services environment.
Strong hands-on experience with operating systems (Linux/Unix, Windows) and database technologies (SQL, Oracle, or NoSQL).
Proficiency in scripting (such as Python, Bash, or PowerShell) for automation and monitoring.
Familiarity with monitoring and observability tools (such as Geneos, Splunk, Grafana, or AppDynamics).
Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and cloud platforms (AWS, Azure, or Google Cloud).
Strong analytical, troubleshooting, and problem-solving skills under high-pressure production environments.
Availability to support rotational on-call schedules as required.

Location:

DBS Asia Hub

Job:

Technology

Schedule:

Regular

Employee Status:

Full time

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