Senior Associate - Organizational Change Management

In this role at PwC Acceleration Center India, you will deliver tailored learning solutions to enhance workforce capabilities and support long-term organizational success. By offering insights into company culture and designing impactful learning programs, you will help clients build a skilled, adaptable workforce that drives performance and growth. You will collaborate with subject matter experts to deliver training needs analysis, curriculum design, and blended training solutions, using industry-standard tools to create engaging learning assets. Your ability to adapt to changing priorities and work across time zones will validate seamless project execution and client satisfaction.

Responsibilities

- Designing and implementing learning solutions to support client transformation initiatives
- Collaborating with Subject Matter Experts to conduct Training Needs Analysis and develop curriculum
- Utilizing instructional design frameworks such as ADDIE and SAM to create engaging learning experiences
- Developing role-based learning plans and blended training solutions tailored to client needs
- Leveraging industry-standard authoring tools like Articulate Storyline and Adobe Captivate to create multimedia learning assets
- Publishing and managing content on Learning Management Systems, confirming accessibility standards are met
- Evaluating learning program effectiveness using Kirkpatrick Levels 1-3 and refining based on feedback
- Supporting engagement delivery through phases of analysis, design, development, and implementation
- Facilitating workshops and presentations using various collaboration tools
- Providing guidance and mentorship to junior team members to enhance their development
- Staying informed on the latest trends in learning and development to contribute to internal initiatives
- Developing and presenting innovative ideas and solutions to clients and stakeholders
- Building and maintaining client relationships to support organizational change management efforts
- Analyzing business operations and ERP solutions to align learning strategies with organizational goals

What You Must Have

- 4-8 years of prior relevant experience in consulting

- Master’s degree or equivalent qualification in Instructional Design, Educational Technology, Education (M.Ed.), Communications, HR, Organizational Development or Psychology.

- Certification in Instructional Design or Learning Experience Design (e.g., ATD/CPTD, Articulate, or an equivalent recognized ID credential) is required, while PROSCI or other Change Management certifications are preferred and considered an added advantage.
- At least a Bachelor's degree
- At least 2 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work.

- Will to work in a fast-paced environment with sometimes unpredictable circumstances or changes, comfortable working in ambiguity.
- Demonstrating proficiency in AI tools for workforce solutions
- Utilizing analytical thinking to assess training effectiveness
- Collaborating with engagement managers to address client needs
- Exhibiting ability to work independently and in teams
- Supporting client-facing consulting engagements and mentoring juniors
- Leveraging AI-human collaboration for enhanced productivity

Travel Requirements

Not Specified

Job Posting End Date