Senior Business Process Project Management Specialist

#BetterDaysStartNow

Within the Diabetes Customer Service and Supply Chain organization we are looking for a Senior Business Process Project Management Specialist. In our team we focus on holistically transforming the customer journey by investing in innovative ways of working from both an organizational and technological perspective. Our team empowers and enables talents to drive processes, services, digital solutions and capabilities to improve our Diabetes customer experience, increase employee satisfaction and reduce our cost-to-serve.

You are defining the impact of a solution, and you ensure that teams have the right knowledge and confidence to transition through the various phases of change.

You will be working in an international team with colleagues located in different countries. This is a hybrid position with office location in Manila, Philippines.

Your tasks may include the following and other duties may be assigned:

• Evaluation of the current B2B and B2C order-to-delivery and invoicing (OTD&I) business processes to identify opportunities for improvements and standardization

• Conducting research on emerging trends and technologies for potential implementation

• Design and implement strategies that align with the organization's goals

• Manage projects from initiation through delivery

• Implement process governance, process maps, quality documentation and continuous improvements for the OTD&I processes

• Be a change management partner for stakeholders during transitions and projects

Required Knowledge and Experience:

• Exceptional communication and relational skills, both written and verbal, to a variety of audiences.

• Strong business, B2B and B2C process acumen.

• Ability to influence others and move toward a common vision or goal.

• Strong time, project and change management skills.

• Process standardization, process mapping and continuous improvement experience

• Bachelor’s degree

• Fluent in English

It is beneficial if the Senior Business Process (BP) Project Management Specialist would have the following experience:

• S4 Hana, SAP Centerpiece, Salesforce and/or CRM (ICE)
• (Agile) Project Management (Scrum)
• Knowledge of the (Diabetes) medical device industry or pharma

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package

At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.

About MiniMed

We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.