Marsh McLennan

Senior Claims Consultant

Australia · Hybrid · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerMarsh McLennan
LocationAustralia
Work styleHybrid
Employment typeFull time
Employer posted9 Oct 2026

Company:

Marsh

Description:

We are seeking a talented individual to join our JLT Risk Solutions team, part of our risk business at Marsh. This role will be based in Adelaide. This is a full-time role.

JLT Risk Solutions is the appointed Scheme Manager for the Local Government Association Mutual Liability Scheme (LGAMLS), supporting local government members across South Australia with civil liability claims management, risk advice and risk management services.

In this role, you will work closely with members and internal colleagues to manage claims and contribute to practical risk outcomes for the local government sector.

We will count on you to:

Manage a portfolio of civil liability claims in line with established protocols and service expectations.
Carry out technical claims administration, including gathering information, assessing claims, preparing correspondence, managing settlements and processing payments.
Work with the Claims team and Liability Risk Advisor to identify claims trends and support proactive risk management guidance and programs.
Build and maintain effective working relationships with internal and external stakeholders.
Provide onsite client service and deliver recommendations as required.

Show full description

What you need to have:

Demonstrated experience managing claims processes from lodgement through to finalisation.
Well-developed written and verbal communication skills, with the ability to communicate effectively with councils, claimants, lawyers, assessors and other stakeholders.
Ability to manage competing priorities, work to deadlines and maintain strong attention to detail.
Capability in data processing, analysis and reporting.

What makes you stand out:

Experience working with local government.
Legal qualifications.
Well-developed advocacy, negotiation and analytical skills.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.